Case Studies The Software Solution that Increased Trips per Hour

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	The Software Solution that Increased Trips per Hour

The Software Solution that Increased Trips per Hour

Technology Category	Functional Applications - Fleet Management Systems (FMS) Functional Applications - Remote Monitoring & Control Systems Sensors - GPS
Applicable Industries	Education Transportation
Applicable Functions	Facility Management Logistics & Transportation
Use Cases	Fleet Management Predictive Maintenance Remote Asset Management
Services	Software Design & Engineering Services System Integration Training
Challenge	OSU’s paratransit service used an out-of-date database system that was designed to store information, not manage scheduling and routing. It did not have the automation capability of a demand response campus software solution. They wanted to increase efficiency, but did not want to make extra expenditures in terms of vehicles and drivers. Before the implementation of their new campus transportation software system, dispatchers spent a lot of time on the radio sending out notifications, responding to driver questions and locating their vehicles on the road. All of these issues created an inefficient system. Read More
About Customer	Ohio State University’s Transportation and Parking Services Department provides a paratransit service that ensures safe and dependable rides are available to all faculty, staff and students with a permanent or temporary disability. They operate 7 days a week and the system supports nine vehicles (equipped with wheelchair lifts, raised roofs and tiedowns), performing around 200 trips a day. Read More
Solution	The paratransit team wanted a campus transportation software solution that provided them with the powerful tools they needed, but wouldn’t take long to deploy. The browser-based, hosted configurations means that very little training is needed to get the system go-live and on-site IT infrastructure is not required. OSU uses NovusDR for their scheduling and routing, and DriverMate tablets in-vehicle for communication, navigation and GPS/AVL. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Functional Applications - Remote Monitoring & Control Systems

Sensors - GPS

Applicable Industries

Education

Transportation

Applicable Functions

Facility Management

Logistics & Transportation

Use Cases

Fleet Management

Predictive Maintenance

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Training

Challenge

OSU’s paratransit service used an out-of-date database system that was designed to store information, not manage scheduling and routing. It did not have the automation capability of a demand response campus software solution. They wanted to increase efficiency, but did not want to make extra expenditures in terms of vehicles and drivers. Before the implementation of their new campus transportation software system, dispatchers spent a lot of time on the radio sending out notifications, responding to driver questions and locating their vehicles on the road. All of these issues created an inefficient system.

About Customer

Ohio State University’s Transportation and Parking Services Department provides a paratransit service that ensures safe and dependable rides are available to all faculty, staff and students with a permanent or temporary disability. They operate 7 days a week and the system supports nine vehicles (equipped with wheelchair lifts, raised roofs and tiedowns), performing around 200 trips a day.

Solution

The paratransit team wanted a campus transportation software solution that provided them with the powerful tools they needed, but wouldn’t take long to deploy. The browser-based, hosted configurations means that very little training is needed to get the system go-live and on-site IT infrastructure is not required. OSU uses NovusDR for their scheduling and routing, and DriverMate tablets in-vehicle for communication, navigation and GPS/AVL.

Impact #1	Ohio State’s paratransit service can now deliver quicker and more efficient service, while keeping costs low.
Impact #2	They can now update and add to their schedules in real-time, accommodating more riders.
Impact #3	By combining multiple trips, they were able to increase the productivity of each vehicle on the road to the same degree as an added van.

Impact #1

Ohio State’s paratransit service can now deliver quicker and more efficient service, while keeping costs low.

Impact #2

They can now update and add to their schedules in real-time, accommodating more riders.

Impact #3

By combining multiple trips, they were able to increase the productivity of each vehicle on the road to the same degree as an added van.

Benefit #1	Performing around 200 trips a day.

Benefit #1

Performing around 200 trips a day.

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Overview

The Software Solution that Increased Trips per Hour

Operational Impact

Quantitative Benefit