Case Studies The Show Must Go On! Cloud Space Inc. Saves The Art of Banksy

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	The Show Must Go On! Cloud Space Inc. Saves The Art of Banksy

The Show Must Go On! Cloud Space Inc. Saves The Art of Banksy

Technology Category	Networks & Connectivity - Network Management & Analysis Software Networks & Connectivity - WiFi
Applicable Industries	Pharmaceuticals
Applicable Functions	Business Operation Facility Management
Use Cases	Building Automation & Control Building Energy Management Remote Asset Management Remote Collaboration Remote Control
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services System Integration
Challenge	Cloud Space Inc. faced a significant challenge when they were hired to provide full infrastructure design, development, and managed services for The Art of Banksy exhibit in Toronto. The exhibit required a robust and reliable IT infrastructure to support production, POS, network connectivity, and guest WiFi. The task was daunting as they had to transform a 10,000 square foot empty warehouse into a fully functioning exhibit space within a tight timeframe of 20 days. The challenge was further compounded by the need to ensure continuous uptime and reliable internet connectivity for the duration of the exhibit, which was crucial for ticket sales, gift shop operations, and overall guest experience. The situation became even more critical when the fiber line to the exhibit went dead, and the modem reset to factory settings, necessitating immediate and effective intervention to keep the exhibit running smoothly. Read More
About Customer	Cloud Space Inc. is a Managed Service Provider (MSP) based in Toronto, Ontario, known for delivering end-to-end managed services including business continuity, networking, and full infrastructure management. With over 25 years of experience, the company has built a reputation for providing 'white glove' IT services to a diverse clientele ranging from small businesses to large enterprises across various industries such as publishing, multimedia, entertainment, real estate, legal, and pharmaceutical. The company prides itself on its hands-on approach, ensuring that clients never have to worry about their technology stack. Cloud Space Inc. is led by Steve Radonic, the Chief Operations Officer, who emphasizes a personalized service model where the company assesses the client's environment, implements the appropriate technology, and monitors everything to ensure seamless IT operations. Read More
Solution	To address the challenges posed by The Art of Banksy exhibit, Cloud Space Inc. implemented a comprehensive IT infrastructure solution using Datto Networking products. They installed five Datto Access Points, one Datto Switch, and one Datto Networking Appliance (DNA) to ensure robust network connectivity and WiFi coverage. The DNA provided 4G LTE failover capabilities, which proved crucial when the fiber line to the exhibit went down. Additionally, they installed 31 CCTV cameras to monitor the exhibits, ensuring security and operational oversight. The solution was designed to support over 30 staff members running POS systems for ticket sales, gift shops, and concessions, as well as providing main WiFi for executives and public WiFi for up to 250 guests per hour. Cloud Space Inc. also conducted nightly proactive health checks to monitor the system's performance and address any issues promptly. When the fiber line went down, the DNA automatically switched to 4G LTE, keeping the network operational for three days until the fiber line was repaired. This seamless failover ensured that the exhibit could continue without any disruptions, maintaining the guest experience and operational efficiency. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - Network Management & Analysis Software

Networks & Connectivity - WiFi

Applicable Industries

Pharmaceuticals

Applicable Functions

Business Operation

Facility Management

Use Cases

Building Automation & Control

Building Energy Management

Remote Asset Management

Remote Collaboration

Remote Control

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

System Integration

Challenge

Cloud Space Inc. faced a significant challenge when they were hired to provide full infrastructure design, development, and managed services for The Art of Banksy exhibit in Toronto. The exhibit required a robust and reliable IT infrastructure to support production, POS, network connectivity, and guest WiFi. The task was daunting as they had to transform a 10,000 square foot empty warehouse into a fully functioning exhibit space within a tight timeframe of 20 days. The challenge was further compounded by the need to ensure continuous uptime and reliable internet connectivity for the duration of the exhibit, which was crucial for ticket sales, gift shop operations, and overall guest experience. The situation became even more critical when the fiber line to the exhibit went dead, and the modem reset to factory settings, necessitating immediate and effective intervention to keep the exhibit running smoothly.

About Customer

Cloud Space Inc. is a Managed Service Provider (MSP) based in Toronto, Ontario, known for delivering end-to-end managed services including business continuity, networking, and full infrastructure management. With over 25 years of experience, the company has built a reputation for providing 'white glove' IT services to a diverse clientele ranging from small businesses to large enterprises across various industries such as publishing, multimedia, entertainment, real estate, legal, and pharmaceutical. The company prides itself on its hands-on approach, ensuring that clients never have to worry about their technology stack. Cloud Space Inc. is led by Steve Radonic, the Chief Operations Officer, who emphasizes a personalized service model where the company assesses the client's environment, implements the appropriate technology, and monitors everything to ensure seamless IT operations.

Solution

To address the challenges posed by The Art of Banksy exhibit, Cloud Space Inc. implemented a comprehensive IT infrastructure solution using Datto Networking products. They installed five Datto Access Points, one Datto Switch, and one Datto Networking Appliance (DNA) to ensure robust network connectivity and WiFi coverage. The DNA provided 4G LTE failover capabilities, which proved crucial when the fiber line to the exhibit went down. Additionally, they installed 31 CCTV cameras to monitor the exhibits, ensuring security and operational oversight. The solution was designed to support over 30 staff members running POS systems for ticket sales, gift shops, and concessions, as well as providing main WiFi for executives and public WiFi for up to 250 guests per hour. Cloud Space Inc. also conducted nightly proactive health checks to monitor the system's performance and address any issues promptly. When the fiber line went down, the DNA automatically switched to 4G LTE, keeping the network operational for three days until the fiber line was repaired. This seamless failover ensured that the exhibit could continue without any disruptions, maintaining the guest experience and operational efficiency.

Impact #1	Cloud Space Inc. successfully transformed a 10,000 square foot empty warehouse into a fully functional exhibit space within 20 days, demonstrating their capability to handle large-scale projects under tight deadlines.
Impact #2	The implementation of Datto Networking products ensured robust and reliable network connectivity, supporting over 30 staff members and providing WiFi for up to 250 guests per hour.
Impact #3	The proactive health checks and 4G LTE failover capabilities of the Datto Networking Appliance (DNA) ensured continuous uptime, even when the primary fiber line went down, preventing any disruptions to the exhibit.

Impact #1

Cloud Space Inc. successfully transformed a 10,000 square foot empty warehouse into a fully functional exhibit space within 20 days, demonstrating their capability to handle large-scale projects under tight deadlines.

Impact #2

The implementation of Datto Networking products ensured robust and reliable network connectivity, supporting over 30 staff members and providing WiFi for up to 250 guests per hour.

Impact #3

The proactive health checks and 4G LTE failover capabilities of the Datto Networking Appliance (DNA) ensured continuous uptime, even when the primary fiber line went down, preventing any disruptions to the exhibit.

Benefit #1	The Datto Networking Appliance (DNA) used 12.4 GB of LTE data over three days to keep the network operational during the fiber line outage.
Benefit #2	The network speeds achieved during the failover were approximately 15 Mbps Down and 10 Mbps Up, sufficient to maintain all critical operations.
Benefit #3	The exhibit was able to support public WiFi for up to 250 guests per hour from June to September, ensuring a positive guest experience.

Benefit #1

The Datto Networking Appliance (DNA) used 12.4 GB of LTE data over three days to keep the network operational during the fiber line outage.

Benefit #2

The network speeds achieved during the failover were approximately 15 Mbps Down and 10 Mbps Up, sufficient to maintain all critical operations.

Benefit #3

The exhibit was able to support public WiFi for up to 250 guests per hour from June to September, ensuring a positive guest experience.

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Overview

The Show Must Go On! Cloud Space Inc. Saves The Art of Banksy

Operational Impact

Quantitative Benefit