Case Studies The rubber really does hit the road

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	The rubber really does hit the road

The rubber really does hit the road

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Cities & Municipalities
Applicable Functions	Field Services Maintenance
Use Cases	Predictive Maintenance Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	Hornsby Shire faced significant challenges in maintaining consistency and accuracy in risk reporting across its various departments. The lack of a standardized approach led to potential downstream risks for Workplace Health and Safety (WHS). Different departments used their own versions of risk assessment forms, which created inconsistencies and inefficiencies. Additionally, the manual process of re-keying data into the Council's Electronic Document Management System (EDMS) was time-consuming and prone to errors. This situation necessitated a more streamlined and automated approach to risk management and data handling. Read More
About Customer	Hornsby Shire is a local government area located in the northern region of Sydney, New South Wales, Australia. The Shire extends from the suburb of Eastwood in the south to the Hawkesbury River town of Wisemans Ferry, covering a distance of approximately 53 kilometers. As of the 2011 Census, the Shire had an estimated population of 156,847. The Shire is responsible for a wide range of services and infrastructure, including parks, roads, and community facilities. Given its extensive area and diverse responsibilities, the Shire requires efficient and effective management systems to ensure the safety and well-being of its residents and employees. Read More
Solution	To address these challenges, Hornsby Shire implemented a mobile field solution that standardized risk assessment forms and automated data entry into the Council's TRIM Electronic Document Management System (EDMS). The new mobile forms are designed to be user-friendly, with features such as color coding, hints, and offline capabilities to support field staff with varying levels of technical proficiency. The forms are automatically filed into the EDMS using a rule-based approach, eliminating the need for manual data entry and reducing the risk of errors. Additionally, the system allows for real-time form entry validation and integrates photos and annotations, making it easier to capture and document site-specific risks. This comprehensive solution not only improves the consistency and accuracy of risk reporting but also enhances the overall efficiency of the Shire's operations. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Cities & Municipalities

Applicable Functions

Field Services

Maintenance

Use Cases

Predictive Maintenance

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

Hornsby Shire faced significant challenges in maintaining consistency and accuracy in risk reporting across its various departments. The lack of a standardized approach led to potential downstream risks for Workplace Health and Safety (WHS). Different departments used their own versions of risk assessment forms, which created inconsistencies and inefficiencies. Additionally, the manual process of re-keying data into the Council's Electronic Document Management System (EDMS) was time-consuming and prone to errors. This situation necessitated a more streamlined and automated approach to risk management and data handling.

About Customer

Hornsby Shire is a local government area located in the northern region of Sydney, New South Wales, Australia. The Shire extends from the suburb of Eastwood in the south to the Hawkesbury River town of Wisemans Ferry, covering a distance of approximately 53 kilometers. As of the 2011 Census, the Shire had an estimated population of 156,847. The Shire is responsible for a wide range of services and infrastructure, including parks, roads, and community facilities. Given its extensive area and diverse responsibilities, the Shire requires efficient and effective management systems to ensure the safety and well-being of its residents and employees.

Solution

To address these challenges, Hornsby Shire implemented a mobile field solution that standardized risk assessment forms and automated data entry into the Council's TRIM Electronic Document Management System (EDMS). The new mobile forms are designed to be user-friendly, with features such as color coding, hints, and offline capabilities to support field staff with varying levels of technical proficiency. The forms are automatically filed into the EDMS using a rule-based approach, eliminating the need for manual data entry and reducing the risk of errors. Additionally, the system allows for real-time form entry validation and integrates photos and annotations, making it easier to capture and document site-specific risks. This comprehensive solution not only improves the consistency and accuracy of risk reporting but also enhances the overall efficiency of the Shire's operations.

Impact #1	The new mobile forms have significantly improved the consistency of risk reporting across the Council, reducing potential downstream risks for Workplace Health and Safety (WHS).
Impact #2	The automated filing of forms into the TRIM EDMS has eliminated the need for manual data entry, reducing the workload for records staff and minimizing the risk of errors.
Impact #3	The system's offline capabilities ensure that field staff can continue to operate effectively in remote areas, maintaining safety and minimizing risks.

Impact #1

The new mobile forms have significantly improved the consistency of risk reporting across the Council, reducing potential downstream risks for Workplace Health and Safety (WHS).

Impact #2

The automated filing of forms into the TRIM EDMS has eliminated the need for manual data entry, reducing the workload for records staff and minimizing the risk of errors.

Impact #3

The system's offline capabilities ensure that field staff can continue to operate effectively in remote areas, maintaining safety and minimizing risks.

Benefit #1	The Shire has seen a 100% reduction in the need for manual data re-keying for Site Risk Assessment forms.
Benefit #2	The time required to retrieve Site Risk Assessment forms has been reduced from potentially days to just seconds.
Benefit #3	The automated system has eliminated metadata errors, ensuring more accurate and reliable data for statistical analysis and continual improvement.

Benefit #1

The Shire has seen a 100% reduction in the need for manual data re-keying for Site Risk Assessment forms.

Benefit #2

The time required to retrieve Site Risk Assessment forms has been reduced from potentially days to just seconds.

Benefit #3

The automated system has eliminated metadata errors, ensuring more accurate and reliable data for statistical analysis and continual improvement.

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Overview

The rubber really does hit the road

Operational Impact

Quantitative Benefit