Case Studies The pure technology group protects client endpoints with ease

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	The pure technology group protects client endpoints with ease

The pure technology group protects client endpoints with ease

Technology Category	Cybersecurity & Privacy - Cloud Security Cybersecurity & Privacy - Endpoint Security Cybersecurity & Privacy - Security Compliance
Applicable Industries	Professional Service
Applicable Functions	Business Operation Facility Management
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services System Integration
Challenge	When the pure technology group (PTG), an IT managed service provider (MSP), used to offer cybersecurity protection, the standard was to implement the client’s preferred solution. However, using multiple security solutions, such as McAfee, Symantec, Sophos, and Trend Micro, became complicated. Advanced threats, such as crypto viruses, were bypassing these solutions and causing downtime for clients. The solutions were also difficult to use, and basic administrative tasks could disrupt clients’ workflow. For example, one of PTG’s security solutions would execute updates that systematically rebooted client servers for a law firm client during business hours, knocking employees offline. After evaluating various alternative solutions, PTG determined that Bitdefender Cloud Security for Managed Service Providers (MSPs) was the superior choice for endpoint protection. Read More
About Customer	The pure technology group (PTG) is a leading U.K. provider of technology services and solutions spanning cloud, hybrid, on-premise, and mobile environments. The talent, skill, and dedication of the people at PTG translate into exemplary client service and a total focus on tailoring solutions to clients’ requirements. PTG is headquartered in Leeds, England, and employs 120 people. As a managed service provider, PTG offers a range of IT services, including cybersecurity, to various clients. Their commitment to client satisfaction and security has driven them to seek the best solutions available in the market. Read More
Solution	PTG uses Bitdefender Cloud Security for Managed Service Providers (MSPs) to provide antimalware, anti-virus, advanced anti-exploit, continuous processing monitoring, and content control to clients and its internal operations. PTG also uses Bitdefender GravityZone Full-Disk Encryption add-on module to automate managing BitLocker encryption keys. Bitdefender protects approximately 2,300 endpoints, including Microsoft Windows and Apple workstations, Microsoft Windows servers, VMware ESXi and Citrix XenApp virtual servers, and VMware Horizon View and Citrix XenDesktop virtual desktops. Applications and environments running in the Bitdefender-protected infrastructure include Microsoft Exchange, Microsoft SQL Server, Microsoft Azure, Microsoft Office 365, and Sage financial systems, among others. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Cloud Security

Cybersecurity & Privacy - Endpoint Security

Cybersecurity & Privacy - Security Compliance

Applicable Industries

Professional Service

Applicable Functions

Business Operation

Facility Management

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

System Integration

Challenge

When the pure technology group (PTG), an IT managed service provider (MSP), used to offer cybersecurity protection, the standard was to implement the client’s preferred solution. However, using multiple security solutions, such as McAfee, Symantec, Sophos, and Trend Micro, became complicated. Advanced threats, such as crypto viruses, were bypassing these solutions and causing downtime for clients. The solutions were also difficult to use, and basic administrative tasks could disrupt clients’ workflow. For example, one of PTG’s security solutions would execute updates that systematically rebooted client servers for a law firm client during business hours, knocking employees offline. After evaluating various alternative solutions, PTG determined that Bitdefender Cloud Security for Managed Service Providers (MSPs) was the superior choice for endpoint protection.

About Customer

The pure technology group (PTG) is a leading U.K. provider of technology services and solutions spanning cloud, hybrid, on-premise, and mobile environments. The talent, skill, and dedication of the people at PTG translate into exemplary client service and a total focus on tailoring solutions to clients’ requirements. PTG is headquartered in Leeds, England, and employs 120 people. As a managed service provider, PTG offers a range of IT services, including cybersecurity, to various clients. Their commitment to client satisfaction and security has driven them to seek the best solutions available in the market.

Solution

PTG uses Bitdefender Cloud Security for Managed Service Providers (MSPs) to provide antimalware, anti-virus, advanced anti-exploit, continuous processing monitoring, and content control to clients and its internal operations. PTG also uses Bitdefender GravityZone Full-Disk Encryption add-on module to automate managing BitLocker encryption keys. Bitdefender protects approximately 2,300 endpoints, including Microsoft Windows and Apple workstations, Microsoft Windows servers, VMware ESXi and Citrix XenApp virtual servers, and VMware Horizon View and Citrix XenDesktop virtual desktops. Applications and environments running in the Bitdefender-protected infrastructure include Microsoft Exchange, Microsoft SQL Server, Microsoft Azure, Microsoft Office 365, and Sage financial systems, among others.

Impact #1	Since deploying Bitdefender three years ago, PTG has recorded a 100 percent success rate with blocking threats internally and for its clients.
Impact #2	Bitdefender GravityZone Full-Disk Encryption has contributed to increased security. When a client’s laptop failed, PTG removed the disk and used the stored Bitdefender encryption keys to restore the laptop’s data.
Impact #3	Day-to-day security administration is more streamlined. PTG values Bitdefender’s ease of use and ability to monitor thousands of endpoints from a single cloud console.

Impact #1

Since deploying Bitdefender three years ago, PTG has recorded a 100 percent success rate with blocking threats internally and for its clients.

Impact #2

Bitdefender GravityZone Full-Disk Encryption has contributed to increased security. When a client’s laptop failed, PTG removed the disk and used the stored Bitdefender encryption keys to restore the laptop’s data.

Impact #3

Day-to-day security administration is more streamlined. PTG values Bitdefender’s ease of use and ability to monitor thousands of endpoints from a single cloud console.

Benefit #1	100 percent success rate in blocking threats over three years.
Benefit #2	Security troubleshooting time dropped from eight hours a week to typically zero.
Benefit #3	Installation on dozens of endpoints completed in 10-15 minutes.

Benefit #1

100 percent success rate in blocking threats over three years.

Benefit #2

Security troubleshooting time dropped from eight hours a week to typically zero.

Benefit #3

Installation on dozens of endpoints completed in 10-15 minutes.

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Overview

The pure technology group protects client endpoints with ease

Operational Impact

Quantitative Benefit