Case Studies
The Power of 1% Creating a Conversion Culture with Quick and Effective Solution Deployments
Overview
Analytics & Modeling - Real Time Analytics Functional Applications - Remote Monitoring & Control Systems | |
Retail | |
Business Operation Sales & Marketing | |
Predictive Replenishment Retail Store Automation | |
System Integration Training | |
Operational Impact
Determined traffic patterns for each store location, and identified the “power hours” where shopper traffic tended to peak. Immediately, store managers were able to adjust scheduling to better accommodate increases in shopper traffic. | |
Emphasis was placed on having adequate floor coverage during power hours, ensuring one or two of the stores’ top performers - often including a manager - was at the service of shoppers. | |
Analyses of shopper traffic identified opportunities to adjust store hours at some locations, as well as corresponding staffing models. Some locations extended their hours, realizing traffic gains and capturing sales late into the evening, or earlier on weekend mornings. Other locations, noting a traffic decline late in the evening, adjusted labor hours in accordance, thus realizing significant cost savings. | |
Quantitative Benefit
Within the first seven months of deployment, The Vitamin Shoppe realized a fleet-wide increase in conversion of over 100 basis points, returning well over $6 million in additional sales. | |