ProcessMaker Case Studies The Ministry of Housing, Construction, and Sanitation of Peru

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	The Ministry of Housing, Construction, and Sanitation of Peru ProcessMaker

The Ministry of Housing, Construction, and Sanitation of Peru

ProcessMaker

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Functions	Business Operation
Use Cases	Process Control & Optimization
Services	System Integration
Challenge	The main issue was that the Peruvian government relied heavily on paper-intensive, manual solutions with this registry. Before ProcessMaker, registration was a manual process that stored information in Microsoft Excel spreadsheets. Time was wasted in determining the status of each registration application. The lack of automation and digitization made evaluating registration applications difficult and tedious. In addition, an audit trail didn’t exist to enforce filing requirements with applicants. The lack of reporting tools in place, along with access to centralized information, proved that evaluating the environmental performance of applicants was nearly impossible. Read More
About Customer	The Ministry of Housing, Construction, and Sanitation of Peru is the government ministry responsible for housing materials and construction, as well as the water supply. The Ministry designs promote, and executes the sectoral policy, contributing to the sustainable territorial development of the country. It aims to primarily benefit the population with fewer resources. The Environment Office of the Peruvian Ministry of Housing minimizes the environmental footprint of the Ministry’s housing and construction. This same office maintains a registry of companies contracted for large construction projects. The Peruvian government sought an automated workflow solution that centralized data and organized administrative processes. Read More
Solution	The Peruvian government chose ProcessMaker as an automated workflow platform to improve its processes by centralizing information from administrative activities. ProcessMaker’s robust integration capabilities allow the Peruvian government to build workflows that connect their point solutions together on one platform. A major benefit to the registration process after implementing ProcessMaker was how applications were started. Statistical data from the initial registration process was gathered and stored in a central repository using ProcessMaker. The information could then be automatically pulled and generated to evaluate applications’ statuses. In addition, integration with email systems improved the distribution of application status information. ProcessMaker would automatically send email notices based on the time needed for different tasks in the registration process. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Functions

Business Operation

Use Cases

Process Control & Optimization

Services

System Integration

Challenge

The main issue was that the Peruvian government relied heavily on paper-intensive, manual solutions with this registry. Before ProcessMaker, registration was a manual process that stored information in Microsoft Excel spreadsheets. Time was wasted in determining the status of each registration application. The lack of automation and digitization made evaluating registration applications difficult and tedious. In addition, an audit trail didn’t exist to enforce filing requirements with applicants. The lack of reporting tools in place, along with access to centralized information, proved that evaluating the environmental performance of applicants was nearly impossible.

About Customer

The Ministry of Housing, Construction, and Sanitation of Peru is the government ministry responsible for housing materials and construction, as well as the water supply. The Ministry designs promote, and executes the sectoral policy, contributing to the sustainable territorial development of the country. It aims to primarily benefit the population with fewer resources. The Environment Office of the Peruvian Ministry of Housing minimizes the environmental footprint of the Ministry’s housing and construction. This same office maintains a registry of companies contracted for large construction projects. The Peruvian government sought an automated workflow solution that centralized data and organized administrative processes.

Solution

The Peruvian government chose ProcessMaker as an automated workflow platform to improve its processes by centralizing information from administrative activities. ProcessMaker’s robust integration capabilities allow the Peruvian government to build workflows that connect their point solutions together on one platform. A major benefit to the registration process after implementing ProcessMaker was how applications were started. Statistical data from the initial registration process was gathered and stored in a central repository using ProcessMaker. The information could then be automatically pulled and generated to evaluate applications’ statuses. In addition, integration with email systems improved the distribution of application status information. ProcessMaker would automatically send email notices based on the time needed for different tasks in the registration process.

Impact #1	Created a fully automated contractor registration process
Impact #2	Enhanced communication between stakeholders through email integration
Impact #3	Increased the quality of service around approval applications

Impact #1

Created a fully automated contractor registration process

Impact #2

Enhanced communication between stakeholders through email integration

Impact #3

Increased the quality of service around approval applications

Benefit #1	Implementation Time: 45 days
Benefit #2	Users: 10

Benefit #1

Implementation Time: 45 days

Benefit #2

Users: 10

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Overview

The Ministry of Housing, Construction, and Sanitation of Peru

Operational Impact

Quantitative Benefit