Case Studies The Mid-Size Belgian Truckers Who Punch Above Their Weight With Supply Chain Visibility

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	The Mid-Size Belgian Truckers Who Punch Above Their Weight With Supply Chain Visibility

The Mid-Size Belgian Truckers Who Punch Above Their Weight With Supply Chain Visibility

Technology Category	Analytics & Modeling - Machine Learning Analytics & Modeling - Real Time Analytics Functional Applications - Fleet Management Systems (FMS)
Applicable Industries	Transportation
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Fleet Management Supply Chain Visibility Track & Trace of Assets
Services	Software Design & Engineering Services System Integration
Challenge	Raybul, a mid-size Belgian trucking firm, faced significant challenges in managing its logistics operations efficiently. The company was moving 1,000 loads a week throughout Western Europe, but the process of tracking these shipments was cumbersome and time-consuming. The old system required manual calls to each driver to get an overview of each shipment, which could take up to an hour for 100 shipments. Information was siloed, leading to wasted time and inefficiencies. Additionally, a significant portion of Raybul's business came from a major global food and beverage company, which required timely and accurate shipment tracking. The need for a more efficient and centralized system became evident to meet customer demands and improve operational efficiency. Read More
About Customer	Raybul is a mid-size Belgian trucking firm that operates a network of truckers and small trucking companies. The company moves approximately 1,000 loads a week throughout Western Europe. A significant portion of its business, about one-third, comes from one of the world's largest global food and beverage companies. Raybul's operations are crucial for transporting goods from warehouses to distribution centers and stores across the region. The company has been striving to improve its logistics and supply chain management to compete with larger transport companies. By adopting advanced technology solutions, Raybul aims to enhance its service quality, operational efficiency, and customer satisfaction. Read More
Solution	Raybul partnered with FourKites, a leading supply chain visibility platform, to address its logistics challenges. The implementation of FourKites' platform began in early 2020 and was completed smoothly and quickly. The platform provided real-time tracking and centralized data management, significantly improving the efficiency of Raybul's operations. With FourKites, Raybul could track 80% of its loads accurately, providing superior service to its customers. The platform's real-time data and machine learning capabilities allowed Raybul to proactively manage delays and inform stakeholders in advance. This not only improved customer satisfaction but also helped Raybul attract new customers by showcasing its advanced logistics capabilities. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Machine Learning

Analytics & Modeling - Real Time Analytics

Functional Applications - Fleet Management Systems (FMS)

Applicable Industries

Transportation

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Fleet Management

Supply Chain Visibility

Track & Trace of Assets

Services

Software Design & Engineering Services

System Integration

Challenge

Raybul, a mid-size Belgian trucking firm, faced significant challenges in managing its logistics operations efficiently. The company was moving 1,000 loads a week throughout Western Europe, but the process of tracking these shipments was cumbersome and time-consuming. The old system required manual calls to each driver to get an overview of each shipment, which could take up to an hour for 100 shipments. Information was siloed, leading to wasted time and inefficiencies. Additionally, a significant portion of Raybul's business came from a major global food and beverage company, which required timely and accurate shipment tracking. The need for a more efficient and centralized system became evident to meet customer demands and improve operational efficiency.

About Customer

Raybul is a mid-size Belgian trucking firm that operates a network of truckers and small trucking companies. The company moves approximately 1,000 loads a week throughout Western Europe. A significant portion of its business, about one-third, comes from one of the world's largest global food and beverage companies. Raybul's operations are crucial for transporting goods from warehouses to distribution centers and stores across the region. The company has been striving to improve its logistics and supply chain management to compete with larger transport companies. By adopting advanced technology solutions, Raybul aims to enhance its service quality, operational efficiency, and customer satisfaction.

Solution

Raybul partnered with FourKites, a leading supply chain visibility platform, to address its logistics challenges. The implementation of FourKites' platform began in early 2020 and was completed smoothly and quickly. The platform provided real-time tracking and centralized data management, significantly improving the efficiency of Raybul's operations. With FourKites, Raybul could track 80% of its loads accurately, providing superior service to its customers. The platform's real-time data and machine learning capabilities allowed Raybul to proactively manage delays and inform stakeholders in advance. This not only improved customer satisfaction but also helped Raybul attract new customers by showcasing its advanced logistics capabilities.

Impact #1	Raybul can now track 80% of its loads with high accuracy using FourKites' platform.
Impact #2	The centralized data management system has significantly reduced the time required to get an overview of shipments, allowing Raybul to focus on more value-added tasks.
Impact #3	The real-time tracking and proactive delay management have improved customer satisfaction and operational efficiency.

Impact #1

Raybul can now track 80% of its loads with high accuracy using FourKites' platform.

Impact #2

The centralized data management system has significantly reduced the time required to get an overview of shipments, allowing Raybul to focus on more value-added tasks.

Impact #3

The real-time tracking and proactive delay management have improved customer satisfaction and operational efficiency.

Benefit #1	Raybul moves 1,000 loads a week throughout Western Europe.
Benefit #2	About one-third of Raybul's business, approximately 300 loads a week, comes from a major global food and beverage company.
Benefit #3	FourKites tracks more than 2.8 million shipments daily across various modes of transportation.

Benefit #1

Raybul moves 1,000 loads a week throughout Western Europe.

Benefit #2

About one-third of Raybul's business, approximately 300 loads a week, comes from a major global food and beverage company.

Benefit #3

FourKites tracks more than 2.8 million shipments daily across various modes of transportation.

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Overview

The Mid-Size Belgian Truckers Who Punch Above Their Weight With Supply Chain Visibility

Operational Impact

Quantitative Benefit