Phunware Case Studies The Luxury Residential Solution for Jade Ocean

	The Luxury Residential Solution for Jade Ocean Phunware

The Luxury Residential Solution for Jade Ocean

Phunware

Technology Category	Application Infrastructure & Middleware - Data Visualization Sensors - Camera / Video Systems
Applicable Industries	Buildings
Applicable Functions	Business Operation
Use Cases	Smart Campus
Challenge	Jade Ocean is a resort-style high-rise rental property in southern Florida - a 50-story glass tower overlooking the Atlantic Ocean. The property’s management wanted an app that would function as a customer relationship management (CRM) platform for the property and a seamless communication tool for residents and staff. Read More
About Customer	Jade Ocean Read More
Customer Name	Jade Ocean Read More
Solution	The Jade Ocean app and web portal allow logged-in users to see live camera views of amenities and services. A resident can, for example, see if any lounge chairs are available before heading down to the beach, or see if the car is pulled up to the valet station yet—on their smartphone, TV or computer. APP FEATURES FOR RESIDENTS • Communicate easily with the property’s management office • Browse and reserve amenities • Take advantage of concierge and valet services • Manage an authorized visitor list • See live camera views of amenities from both web portal and mobile app APP FEATURES FOR STAFF • Send mass communications to entire resident list or to custom groups • Use CRM dashboard to manage residents, visitors, pets, vehicles, phone numbers, etc. • Receive notification of resident requests by email and/or SMS • Generate a report of requests to manage resources • Gather business intelligence to help anticipate and meet future resident needs • Organize and track deliveries to residents Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Visualization

Sensors - Camera / Video Systems

Applicable Industries

Buildings

Applicable Functions

Business Operation

Use Cases

Smart Campus

Challenge

Jade Ocean is a resort-style high-rise rental property in southern Florida - a 50-story glass tower overlooking the Atlantic Ocean. The property’s management wanted an app that would function as a customer relationship management (CRM) platform for the property and a seamless communication tool for residents and staff.

About Customer

Jade Ocean

Customer Name

Jade Ocean

Solution

The Jade Ocean app and web portal allow logged-in users to see live camera views of amenities and services. A resident can, for example, see if any lounge chairs are available before heading down to the beach, or see if the car is pulled up to the valet station yet—on their smartphone, TV or computer.

APP FEATURES FOR RESIDENTS
• Communicate easily with the property’s management office
• Browse and reserve amenities
• Take advantage of concierge and valet services
• Manage an authorized visitor list
• See live camera views of amenities from both web portal and mobile app

APP FEATURES FOR STAFF
• Send mass communications to entire resident list or to custom groups
• Use CRM dashboard to manage residents, visitors, pets, vehicles, phone numbers, etc.
• Receive notification of resident requests by email and/or SMS
• Generate a report of requests to manage resources
• Gather business intelligence to help anticipate and meet future resident needs
• Organize and track deliveries to residents

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Overview

The Luxury Residential Solution for Jade Ocean