The Fast Lane to Process Improvement

A14 chose FlowForma Process Automation as it addressed all their priorities. The platform was familiar to users as Microsoft 365 and SharePoint are commonly used by construction teams. The no-code feature supported a plan to make workflows less IT-centric and enable the wider business to build their own processes. The value proposition was helped because FlowForma Process Automation’s tight integration with Microsoft meant existing Microsoft investments were maximized. Because it’s a cloud service, it’s easily accessed over mobile devices, which was also important to A14 IDT. To get fully up to speed, A14 took advantage of FlowForma SureStart, a four-step onboarding program. The IT Manager also had direct support from FlowForma’s Customer Success team that would walk him through all he needed to know. Once he was familiar with its logic, he was soon developing his own “flows”. To date, the A14 IDT have developed 24 flows, primarily electronic forms that overcome the challenge of bringing together disparate teams of six or seven stakeholders to sign-off on requests.