Case Studies The Container Store's Mobile App 'The Score' Enhances Sales and Payroll Performance Analysis

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	The Container Store's Mobile App 'The Score' Enhances Sales and Payroll Performance Analysis

The Container Store's Mobile App 'The Score' Enhances Sales and Payroll Performance Analysis

Technology Category	Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - Data Visualization Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Retail
Applicable Functions	Business Operation Quality Assurance Sales & Marketing
Services	Software Design & Engineering Services System Integration Training
Challenge	The Container Store faced the challenge of needing actionable, consistent, and timely reporting for their store leadership team. They had been relying on email and spreadsheets for reporting, which was not efficient or effective. The executive team identified gaps in store reporting as the greatest opportunity for improvement and innovation. They needed a solution that could provide comprehensive sales and payroll performance analysis, and also optimize personnel schedules based on current trends and predictive analysis. Read More
About Customer	The Container Store, founded in Dallas in 1978, is a retail chain devoted to storage and organization. With 60 stores across the US and annual sales growth in the double digits, the company forecasts sales of approximately $766 million for 2013. They stock over 10,000 products, adding nearly 2,000 new products annually. The company prides itself on being a workplace of choice, with no layoffs or store closings during the recent economic recession. Employees are compensated much higher than the industry average, which helps attract and retain talented and dedicated people. The Container Store has been on Fortune’s 100 best companies to work for 14 years in a row, ranking number one for two of those years. Read More
Solution	The Container Store partnered with MicroStrategy to develop 'The Score', a mobile app that provides executive sales recap, payroll performance, company sales, store sales, flash sales, and trend reports. The app was developed using a 'whole brained approach', involving all business units to decide on KPIs and create storyboards for the app's design. The app includes 14 dashboards and provides information about payroll and actionables to optimize schedules based on current trends and predictive analysis. The QuickStrike initiative demonstrated the power of the MicroStrategy platform to bring dashboards to mobile devices, shifting from email and spreadsheet reporting to mobile devices. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Application Infrastructure & Middleware - Data Visualization

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Retail

Applicable Functions

Business Operation

Quality Assurance

Sales & Marketing

Services

Software Design & Engineering Services

System Integration

Training

Challenge

The Container Store faced the challenge of needing actionable, consistent, and timely reporting for their store leadership team. They had been relying on email and spreadsheets for reporting, which was not efficient or effective. The executive team identified gaps in store reporting as the greatest opportunity for improvement and innovation. They needed a solution that could provide comprehensive sales and payroll performance analysis, and also optimize personnel schedules based on current trends and predictive analysis.

About Customer

The Container Store, founded in Dallas in 1978, is a retail chain devoted to storage and organization. With 60 stores across the US and annual sales growth in the double digits, the company forecasts sales of approximately $766 million for 2013. They stock over 10,000 products, adding nearly 2,000 new products annually. The company prides itself on being a workplace of choice, with no layoffs or store closings during the recent economic recession. Employees are compensated much higher than the industry average, which helps attract and retain talented and dedicated people. The Container Store has been on Fortune’s 100 best companies to work for 14 years in a row, ranking number one for two of those years.

Solution

The Container Store partnered with MicroStrategy to develop 'The Score', a mobile app that provides executive sales recap, payroll performance, company sales, store sales, flash sales, and trend reports. The app was developed using a 'whole brained approach', involving all business units to decide on KPIs and create storyboards for the app's design. The app includes 14 dashboards and provides information about payroll and actionables to optimize schedules based on current trends and predictive analysis. The QuickStrike initiative demonstrated the power of the MicroStrategy platform to bring dashboards to mobile devices, shifting from email and spreadsheet reporting to mobile devices.

Impact #1	The Container Store's app 'The Score' provides comprehensive sales and payroll performance analysis.
Impact #2	The app includes 14 dashboards, offering a user-friendly and informative interface.
Impact #3	The app allows for the optimization of personnel schedules based on current trends and predictive analysis.

Impact #1

The Container Store's app 'The Score' provides comprehensive sales and payroll performance analysis.

Impact #2

The app includes 14 dashboards, offering a user-friendly and informative interface.

Impact #3

The app allows for the optimization of personnel schedules based on current trends and predictive analysis.

Benefit #1	The Container Store forecasts sales of approximately $766 million for 2013.
Benefit #2	The company stocks over 10,000 products, adding nearly 2,000 new products annually.

Benefit #1

The Container Store forecasts sales of approximately $766 million for 2013.

Benefit #2

The company stocks over 10,000 products, adding nearly 2,000 new products annually.

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Overview

The Container Store's Mobile App 'The Score' Enhances Sales and Payroll Performance Analysis

Operational Impact

Quantitative Benefit