Case Studies The Co-operative Group selects Microlise as their Transport Management Solutions Provider

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	The Co-operative Group selects Microlise as their Transport Management Solutions Provider

The Co-operative Group selects Microlise as their Transport Management Solutions Provider

Technology Category	Functional Applications - Fleet Management Systems (FMS) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Retail
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Fleet Management
Services	Software Design & Engineering Services System Integration
Challenge	The Co-operative Food, operating over 1,000 vehicles and making 1,300 trips daily to 3,300 retail outlets, faced challenges in streamlining transport and delivery operations, improving customer service, and reducing paperwork. The main business driver was to increase fleet visibility, improve fleet productivity and utilization, and enhance service to stores. The Co-operative needed a solution that could handle both fixed and ad hoc routes, manage route and schedule adherence, and provide real-time updates to drivers and the transport operation team. Read More
About Customer	The Co-operative Group is the largest mutual retailer in the UK, with a significant presence in the food sector. Its food division operates a fleet of over 1,000 vehicles, which collectively make around 1,300 trips per day to service 3,300 retail outlets across the country. The Co-operative Group is known for its commitment to ethical trading and community-focused initiatives. With such a large-scale operation, the company sought to enhance its transport and delivery management to improve efficiency, customer service, and reduce operational costs. Read More
Solution	The Co-operative Group selected Microlise as their Transport Management Solutions Provider after an extensive evaluation and pilot process. The Microlise Transport Management Centre was implemented to increase fleet visibility and productivity. The system integrates with The Co-operative's routing and scheduling package, receiving plans that include route information and manifests. The Microlise Journey Planner handles day-to-day route management, allowing for ad hoc changes and real-time communication with drivers via Mobile Data Terminals. The Microlise Proof of Delivery module, a mobile application, was customized to meet The Co-operative's operational needs, providing delivery and non-delivery task management, trip sheet and site information, and real-time data upload via GPRS. The system also includes temperature and door monitoring, with tracking units connected to temperature loggers and door sensors to ensure compliance and security. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Retail

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Fleet Management

Services

Software Design & Engineering Services

System Integration

Challenge

The Co-operative Food, operating over 1,000 vehicles and making 1,300 trips daily to 3,300 retail outlets, faced challenges in streamlining transport and delivery operations, improving customer service, and reducing paperwork. The main business driver was to increase fleet visibility, improve fleet productivity and utilization, and enhance service to stores. The Co-operative needed a solution that could handle both fixed and ad hoc routes, manage route and schedule adherence, and provide real-time updates to drivers and the transport operation team.

About Customer

The Co-operative Group is the largest mutual retailer in the UK, with a significant presence in the food sector. Its food division operates a fleet of over 1,000 vehicles, which collectively make around 1,300 trips per day to service 3,300 retail outlets across the country. The Co-operative Group is known for its commitment to ethical trading and community-focused initiatives. With such a large-scale operation, the company sought to enhance its transport and delivery management to improve efficiency, customer service, and reduce operational costs.

Solution

The Co-operative Group selected Microlise as their Transport Management Solutions Provider after an extensive evaluation and pilot process. The Microlise Transport Management Centre was implemented to increase fleet visibility and productivity. The system integrates with The Co-operative's routing and scheduling package, receiving plans that include route information and manifests. The Microlise Journey Planner handles day-to-day route management, allowing for ad hoc changes and real-time communication with drivers via Mobile Data Terminals. The Microlise Proof of Delivery module, a mobile application, was customized to meet The Co-operative's operational needs, providing delivery and non-delivery task management, trip sheet and site information, and real-time data upload via GPRS. The system also includes temperature and door monitoring, with tracking units connected to temperature loggers and door sensors to ensure compliance and security.

Impact #1	The Microlise Transport Management Centre allows The Co-operative to manage routes by exception, automatically prompting the system when a route deviates from the schedule.
Impact #2	Temperature and door monitoring ensure compliance with temperature-sensitive deliveries and security, with alerts for any deviations.
Impact #3	The Proof of Delivery module increases accuracy, eliminates driver paperwork, and reduces administrative costs, with real-time data upload and integration with The Co-operative's systems.

Impact #1

The Microlise Transport Management Centre allows The Co-operative to manage routes by exception, automatically prompting the system when a route deviates from the schedule.

Impact #2

Temperature and door monitoring ensure compliance with temperature-sensitive deliveries and security, with alerts for any deviations.

Impact #3

The Proof of Delivery module increases accuracy, eliminates driver paperwork, and reduces administrative costs, with real-time data upload and integration with The Co-operative's systems.

Benefit #1	The Co-operative operates over 1,000 vehicles, making 1,300 trips per day to 3,300 retail outlets.
Benefit #2	The system captures data for approximately 1,000 routes and 3,000+ deliveries daily.

Benefit #1

The Co-operative operates over 1,000 vehicles, making 1,300 trips per day to 3,300 retail outlets.

Benefit #2

The system captures data for approximately 1,000 routes and 3,000+ deliveries daily.

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Overview

The Co-operative Group selects Microlise as their Transport Management Solutions Provider

Operational Impact

Quantitative Benefit