Case Studies
The City of Edmonton: Fueling HR Modernization with Workforce Intelligence
Overview
Analytics & Modeling - Predictive Analytics Analytics & Modeling - Real Time Analytics Platform as a Service (PaaS) - Data Management Platforms | |
Cities & Municipalities | |
Business Operation Human Resources | |
Software Design & Engineering Services System Integration | |
Operational Impact
With a self-service analytics-based planning function in place for HR, the City of Edmonton can optimize workforce spending, as well as make better decisions about critical workforce issues. | |
Before the City had an analytics-based planning solution in place, it was relying on headcount numbers to make workforce capacity decisions. Now, instead of simply looking at headcount net change, the City can instantly ask more multidimensional questions of its data. This gives the organization better visibility into how many people are new to their roles and whether there are any shortfalls in capacity due to ramp-up time. The City can use metrics that combine several different data sources to deliver the right kind of insight to make decisions related to hiring, promotions, and training. | |
The municipality now has the information it needs to efficiently identify the root causes of safety incidences. Before Visier, the HR team used to report this information via static spreadsheets and documents. Leaders could see the total number of incidents, but could not drill down into key areas such as job function, age, or tenure. With Visier, they can now look at safety incidents through different dimensions, providing a clearer view of what action is needed to address potential issues. | |
Quantitative Benefit
The City’s HR team is using the solution to analyze over three years of employee data. | |
The solution will be used by the City’s approximately 200 senior leaders. | |