Samsara Case Studies The City of Cocoa Fleet Management Division relies on Samsara to increase visibility and efficiency across their municipal fleet.

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	The City of Cocoa Fleet Management Division relies on Samsara to increase visibility and efficiency across their municipal fleet. Samsara

The City of Cocoa Fleet Management Division relies on Samsara to increase visibility and efficiency across their municipal fleet.

Samsara

Technology Category	Analytics & Modeling - Real Time Analytics Functional Applications - Fleet Management Systems (FMS) Sensors - GPS
Applicable Industries	Cities & Municipalities Utilities
Applicable Functions	Field Services
Use Cases	Fleet Management Predictive Maintenance Real-Time Location System (RTLS) Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	The Cocoa Fleet Team needed better visibility across the city’s 400 vehicles. They were using an offline GPS system that only provided telematics data when vehicles refueled, which was inefficient. They required scheduled reports, geofencing, real-time vehicle location, and the ability to link drivers to vehicles. The team needed a faster way to get this data and ensure that all vehicles and personnel operated efficiently and safely. Read More
About Customer	The City of Cocoa Fleet Management Division (Cocoa Fleet Team) provides safe, reliable vehicles to support the city’s operations in a cost-effective manner. Their fleet includes various types of vehicles, including vans, heavy-duty trucks, police vehicles, fire vehicles, street sweepers, and more—spanning 20 departments and three different funds. The team also operates vehicles for the city’s water distribution center, which serves 300,000 customers across central Florida. Ultimately, it’s up to the Cocoa Fleet Team to ensure that all vehicles and personnel operate efficiently and safely. Read More
Solution	Upon discovering Samsara, the Cocoa Fleet Team tried it and other GPS tracking solutions. They required scheduled reports, geofencing, real-time vehicle location, and the ability to link drivers to vehicles. After testing Samsara vehicle gateways in four utility line vehicles, they were convinced of its superiority. The team then installed Samsara gateways across multiple city fleets, including streets and grounds, water operations, IT, community service, and meter reading. The setup was easy, with hardware installation taking only 18 minutes per vehicle. Now, the Cocoa Fleet Team and the directors of each city district have real-time visibility of their vehicles and operators. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Functional Applications - Fleet Management Systems (FMS)

Sensors - GPS

Applicable Industries

Cities & Municipalities

Utilities

Applicable Functions

Field Services

Use Cases

Fleet Management

Predictive Maintenance

Real-Time Location System (RTLS)

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

The Cocoa Fleet Team needed better visibility across the city’s 400 vehicles. They were using an offline GPS system that only provided telematics data when vehicles refueled, which was inefficient. They required scheduled reports, geofencing, real-time vehicle location, and the ability to link drivers to vehicles. The team needed a faster way to get this data and ensure that all vehicles and personnel operated efficiently and safely.

About Customer

The City of Cocoa Fleet Management Division (Cocoa Fleet Team) provides safe, reliable vehicles to support the city’s operations in a cost-effective manner. Their fleet includes various types of vehicles, including vans, heavy-duty trucks, police vehicles, fire vehicles, street sweepers, and more—spanning 20 departments and three different funds. The team also operates vehicles for the city’s water distribution center, which serves 300,000 customers across central Florida. Ultimately, it’s up to the Cocoa Fleet Team to ensure that all vehicles and personnel operate efficiently and safely.

Solution

Upon discovering Samsara, the Cocoa Fleet Team tried it and other GPS tracking solutions. They required scheduled reports, geofencing, real-time vehicle location, and the ability to link drivers to vehicles. After testing Samsara vehicle gateways in four utility line vehicles, they were convinced of its superiority. The team then installed Samsara gateways across multiple city fleets, including streets and grounds, water operations, IT, community service, and meter reading. The setup was easy, with hardware installation taking only 18 minutes per vehicle. Now, the Cocoa Fleet Team and the directors of each city district have real-time visibility of their vehicles and operators.

Impact #1	During Hurricane Matthew, the community development director used Samsara to track damage assessment vehicles, ensuring every street was assessed.
Impact #2	The division director uses Samsara to analyze routes of meter readers, identifying and eliminating redundant, overlapping routes.
Impact #3	Jessica, the city’s Utility Customer Service Manager, uses Samsara to respond to customer inquiries more efficiently, finding the nearest driver and verifying complaints about city vehicles.

Impact #1

During Hurricane Matthew, the community development director used Samsara to track damage assessment vehicles, ensuring every street was assessed.

Impact #2

The division director uses Samsara to analyze routes of meter readers, identifying and eliminating redundant, overlapping routes.

Impact #3

Jessica, the city’s Utility Customer Service Manager, uses Samsara to respond to customer inquiries more efficiently, finding the nearest driver and verifying complaints about city vehicles.

Benefit #1	The team operates vehicles for the city’s water distribution center, which serves 300,000 customers across central Florida.
Benefit #2	The city’s operations include a water distribution center that uses 200 vehicles to read water meters, connect and disconnect service, and test water quality.
Benefit #3	The Cocoa Fleet Team manages a city fleet of 400 vehicles.

Benefit #1

The team operates vehicles for the city’s water distribution center, which serves 300,000 customers across central Florida.

Benefit #2

The city’s operations include a water distribution center that uses 200 vehicles to read water meters, connect and disconnect service, and test water quality.

Benefit #3

The Cocoa Fleet Team manages a city fleet of 400 vehicles.

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Overview

The City of Cocoa Fleet Management Division relies on Samsara to increase visibility and efficiency across their municipal fleet.

Operational Impact

Quantitative Benefit