Case Studies Teva's Infarmasa Enhances Document Management with SoftExpert Excellence Suite
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Teva's Infarmasa Enhances Document Management with SoftExpert Excellence Suite

Application Infrastructure & Middleware - Data Exchange & Integration
Functional Applications - Computerized Maintenance Management Systems (CMMS)
Functional Applications - Enterprise Resource Planning Systems (ERP)
Healthcare & Hospitals
Pharmaceuticals
Business Operation
Quality Assurance
Process Control & Optimization
Regulatory Compliance Monitoring
Software Design & Engineering Services
System Integration
Infarmasa was looking to tighten its control of documents related to its quality management system, making document processes more streamlined, reducing paper costs and providing greater fluidity to communications on document statuses.
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Infarmasa is one of Peru's largest pharmaceutical manufacturers. It is part of Teva, an Israeli pharmaceutical company that is an international leader in generic drugs and one of the world's top 15 pharmaceutical companies. Infarmasa has around 600 employees and an annual production of 20 million units. The company also operates in countries such as Chile, Ecuador, the USA, Panama, and Venezuela.
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To resolve this challenge, Infarmasa adopted the SoftExpert Excellence Suite tool, a platform for excellence in management, process enhancement, and regulatory compliance, with over 40 natively integrated modules, making up 12 corporate solutions. Specifically, Infarmasa implemented SoftExpert ECM, a solution for electronic management of documents, which supports the company's ISO 9001 and Good Manufacturing Processes (GMP) certifications, certified by the Ministry of Health's General Directorate of Medicines.
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The implementation of SoftExpert ECM has streamlined document processes, reducing the reliance on paper and associated costs.
The solution has provided greater fluidity in communications regarding document statuses, enhancing overall operational efficiency.
Support for ISO 9001 and GMP certifications has been bolstered, ensuring compliance with regulatory standards.
Annual production of 20 million units.
Around 600 employees.
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