RingCentral
Case Studies
Tenthwave Enhances Customer Connectivity and Efficiency with RingCentral Office
Overview
Tenthwave Enhances Customer Connectivity and Efficiency with RingCentral OfficeRingCentral |
Application Infrastructure & Middleware - Middleware, SDKs & Libraries Networks & Connectivity - Global Navigation Satellite System (GNSS) | |
Buildings Telecommunications | |
Inventory Management Personnel Tracking & Monitoring | |
Hardware Design & Engineering Services System Integration | |
Operational Impact
The adoption of RingCentral Office by Tenthwave led to significant operational improvements. The company was able to streamline its communication systems, eliminating the need for multiple phone systems across different offices. This not only improved connectivity between offices and remote employees but also made everyone feel more like part of the team. The features offered by RingCentral increased efficiency, with employees finding that they could be productive on their own without relying on the IT staff. The IT department, in particular, saw increased efficiency, with scalability becoming more manageable and the process of setting up an employee’s direct line becoming quicker and easier. This led to a more efficient onboarding process and reduced the workload of the IT staff. | |
Quantitative Benefit
Saved $50 per conference line per month with RingCentral | |
Saved three hours per line during the onboarding process with RingCentral | |
Increased efficiency by eliminating the need for multiple technologies for voice conferencing | |