Software AG Case Studies TELUS Transforms Healthcare in Canada Using the Webmethods Product Suite

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	TELUS Transforms Healthcare in Canada Using the Webmethods Product Suite Software AG

TELUS Transforms Healthcare in Canada Using the Webmethods Product Suite

Software AG

Technology Category	Application Infrastructure & Middleware - API Integration & Management Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Logistics & Transportation Quality Assurance
Use Cases	Predictive Maintenance Remote Asset Management Remote Collaboration Remote Patient Monitoring
Services	Cloud Planning, Design & Implementation Services Data Science Services Software Design & Engineering Services System Integration
Challenge	As Canada’s leading electronic healthcare solutions provider, TELUS wanted to create the nation’s most comprehensive Electronic Health Records (EHR) system. The system would give clinicians immediate and secure Web-based access to patient e-health records at any time. Canada is investing billions of dollars to build an Electronic Health Records (EHR) system that will enable healthcare providers, coast to coast, to access and update any Canadian’s health record electronically and securely. By 2016, the plan is for every Canadian to have an e-health record, containing a variety of medical documents, from doctor’s notes and diagnostic images to prescriptions and test results. TELUS Health Solutions is helping Canada “get there faster” by delivering a Health Information Access Layer (HIAL) solution that aligns with the Canada Health Infoway Blueprint and will enable every provider in the province of Newfoundland and Labrador to access DIS data. This is among the first provincial DIS systems in Canada. Read More
About Customer	TELUS Health Solutions is a leading electronic healthcare solutions provider in Canada. The company handles millions of healthcare transactions each year and manages more than 4 million drug cards, covering 8.5 million Canadians. Many of its solutions are based on webMethods technology. TELUS ranked #1 in Branham’s Top 10 List of Healthcare IT Companies in Canada in 2007 and 2008, and was named 2008 Health Company of the Year by the Information Technology Association of Canada. The company is helping lead the change in Canadian healthcare through innovative and proven information communication technology. Read More
Solution	TELUS built on its many-year investment in the webMethods technology to deliver its first provincial Drug Information System (DIS) for Newfoundland and Labrador. The solution leverages the webMethods product suite for integration, Service-Oriented Architecture (SOA) governance, portals, Business Process Management (BPM) and Business Activity Monitoring (BAM). The system built on the webMethods technology from Software AG gives healthcare providers immediate access to EHRs at the point of care, updates EHRs in real-time, 24/7, integrating data from many sources, improves collaboration between providers for the best possible patient care, facilitates new ways to share information that will lead to better business processes to improve patient care, and helps healthcare providers work more efficiently, leading to lower costs and shorter wait times. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Logistics & Transportation

Quality Assurance

Use Cases

Predictive Maintenance

Remote Asset Management

Remote Collaboration

Remote Patient Monitoring

Services

Cloud Planning, Design & Implementation Services

Data Science Services

Software Design & Engineering Services

System Integration

Challenge

As Canada’s leading electronic healthcare solutions provider, TELUS wanted to create the nation’s most comprehensive Electronic Health Records (EHR) system. The system would give clinicians immediate and secure Web-based access to patient e-health records at any time. Canada is investing billions of dollars to build an Electronic Health Records (EHR) system that will enable healthcare providers, coast to coast, to access and update any Canadian’s health record electronically and securely. By 2016, the plan is for every Canadian to have an e-health record, containing a variety of medical documents, from doctor’s notes and diagnostic images to prescriptions and test results. TELUS Health Solutions is helping Canada “get there faster” by delivering a Health Information Access Layer (HIAL) solution that aligns with the Canada Health Infoway Blueprint and will enable every provider in the province of Newfoundland and Labrador to access DIS data. This is among the first provincial DIS systems in Canada.

About Customer

TELUS Health Solutions is a leading electronic healthcare solutions provider in Canada. The company handles millions of healthcare transactions each year and manages more than 4 million drug cards, covering 8.5 million Canadians. Many of its solutions are based on webMethods technology. TELUS ranked #1 in Branham’s Top 10 List of Healthcare IT Companies in Canada in 2007 and 2008, and was named 2008 Health Company of the Year by the Information Technology Association of Canada. The company is helping lead the change in Canadian healthcare through innovative and proven information communication technology.

Solution

TELUS built on its many-year investment in the webMethods technology to deliver its first provincial Drug Information System (DIS) for Newfoundland and Labrador. The solution leverages the webMethods product suite for integration, Service-Oriented Architecture (SOA) governance, portals, Business Process Management (BPM) and Business Activity Monitoring (BAM). The system built on the webMethods technology from Software AG gives healthcare providers immediate access to EHRs at the point of care, updates EHRs in real-time, 24/7, integrating data from many sources, improves collaboration between providers for the best possible patient care, facilitates new ways to share information that will lead to better business processes to improve patient care, and helps healthcare providers work more efficiently, leading to lower costs and shorter wait times.

Impact #1	Delivers complete patient data at the point of care
Impact #2	Saves lives by reducing errors and keeping providers informed
Impact #3	Reduces costs by automating processes and leveraging existing technologies

Impact #1

Delivers complete patient data at the point of care

Impact #2

Saves lives by reducing errors and keeping providers informed

Impact #3

Reduces costs by automating processes and leveraging existing technologies

Benefit #1	Handles millions of healthcare transactions each year
Benefit #2	Manages more than 4 million drug cards, covering 8.5 million Canadians

Benefit #1

Handles millions of healthcare transactions each year

Benefit #2

Manages more than 4 million drug cards, covering 8.5 million Canadians

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Overview

TELUS Transforms Healthcare in Canada Using the Webmethods Product Suite

Operational Impact

Quantitative Benefit