Case Studies Teletrac Navman: Automating Receivables to Achieve 81% CEI

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	Teletrac Navman: Automating Receivables to Achieve 81% CEI

Teletrac Navman: Automating Receivables to Achieve 81% CEI

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Professional Service Software
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Predictive Replenishment Remote Asset Management
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Teletrac Navman faced significant challenges with their Accounts Receivable (AR) processes. The manual and time-consuming nature of these processes led to inefficiencies and disorganization. The absence of a prioritized worklist further complicated the collections process, resulting in a lack of end-to-end visibility. These roadblocks hindered the company's ability to bring AR processes in-house effectively. Read More
About Customer	Teletrac Navman is a prominent player in the computer software industry, headquartered in Irvine, CA, United States. With a revenue of $253 million, the company specializes in providing innovative software solutions. Teletrac Navman was grappling with an inefficient and disorganized Accounts Receivable (AR) process. The company sought a cloud-based solution that could seamlessly integrate into their existing systems to enhance process efficiency and scalability. By leveraging HighRadius solutions, Teletrac Navman aimed to address the issues caused by manual AR processes and achieve digital transformation. Read More
Solution	Teletrac Navman turned to HighRadius for a comprehensive solution to their AR challenges. HighRadius provided a cloud-based platform that seamlessly integrated with Teletrac Navman's existing systems. This integration enabled the company to automate and streamline their AR processes, significantly reducing manual efforts. The solution included features such as a self-service portal for customers and worklist prioritization, which enhanced the efficiency of the collections process. By leveraging HighRadius' digital transformation tools, Teletrac Navman was able to achieve end-to-end visibility and address the inefficiencies in their AR processes. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Professional Service

Software

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Predictive Replenishment

Remote Asset Management

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Teletrac Navman faced significant challenges with their Accounts Receivable (AR) processes. The manual and time-consuming nature of these processes led to inefficiencies and disorganization. The absence of a prioritized worklist further complicated the collections process, resulting in a lack of end-to-end visibility. These roadblocks hindered the company's ability to bring AR processes in-house effectively.

About Customer

Teletrac Navman is a prominent player in the computer software industry, headquartered in Irvine, CA, United States. With a revenue of $253 million, the company specializes in providing innovative software solutions. Teletrac Navman was grappling with an inefficient and disorganized Accounts Receivable (AR) process. The company sought a cloud-based solution that could seamlessly integrate into their existing systems to enhance process efficiency and scalability. By leveraging HighRadius solutions, Teletrac Navman aimed to address the issues caused by manual AR processes and achieve digital transformation.

Solution

Teletrac Navman turned to HighRadius for a comprehensive solution to their AR challenges. HighRadius provided a cloud-based platform that seamlessly integrated with Teletrac Navman's existing systems. This integration enabled the company to automate and streamline their AR processes, significantly reducing manual efforts. The solution included features such as a self-service portal for customers and worklist prioritization, which enhanced the efficiency of the collections process. By leveraging HighRadius' digital transformation tools, Teletrac Navman was able to achieve end-to-end visibility and address the inefficiencies in their AR processes.

Impact #1	Teletrac Navman experienced a 50% increase in team productivity due to the reduction in overtime.
Impact #2	The implementation of a self-service portal for customers and worklist prioritization improved the efficiency of the collections process.
Impact #3	The company achieved end-to-end visibility in their AR processes, addressing the inefficiencies caused by manual efforts.

Impact #1

Teletrac Navman experienced a 50% increase in team productivity due to the reduction in overtime.

Impact #2

The implementation of a self-service portal for customers and worklist prioritization improved the efficiency of the collections process.

Impact #3

The company achieved end-to-end visibility in their AR processes, addressing the inefficiencies caused by manual efforts.

Benefit #1	45 days reduction in Day Sales Outstanding (DSO).
Benefit #2	35% of the customers now pay invoices digitally.
Benefit #3	81% Collections Effectiveness Index (CEI) achieved.

Benefit #1

45 days reduction in Day Sales Outstanding (DSO).

Benefit #2

35% of the customers now pay invoices digitally.

Benefit #3

81% Collections Effectiveness Index (CEI) achieved.

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Overview

Teletrac Navman: Automating Receivables to Achieve 81% CEI

Operational Impact

Quantitative Benefit