Case Studies
Telco’s Partner Management System
Overview
Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Product Lifecycle Management Systems (PLM) | |
Telecommunications | |
Business Operation Sales & Marketing | |
Fleet Management Predictive Maintenance | |
Software Design & Engineering Services System Integration | |
Operational Impact
With the new system, various types of users (Telco and Partner users) were able to control customer users easily. | |
Simplified product management, streamlined and connected information, and measurable and upfront results were some of the major changes made. | |
A rich dashboard provided the right amount of content at the right time. | |
Quantitative Benefit
Password expiry extended from 24 hours to 2 months. | |