Case Studies
TaskUs leans on automation to drive hiring ramp-ups while delighting candidates
Overview
Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - API Integration & Management | |
Professional Service Software | |
Business Operation Human Resources | |
Chatbots Predictive Replenishment Remote Collaboration | |
Software Design & Engineering Services System Integration Training | |
Operational Impact
TaskUs integrated all its sourcing channels with Talkpush, capturing leads from various sourcing channels and organizing them in 'talent pools' based on preset criteria. | |
TaskUs integrated its HRIS Workday with Talkpush so that candidate profiles are automatically created and updated in both systems in quasi-real-time. | |
Using chatbots powered by Talkpush, TaskUs provides a real-time personalized experience to candidates from the moment they click on an ad or express a potential interest in joining the company. | |
Quantitative Benefit
Increase in contact rate from 35% to 71% | |
Quarterly increase in lead processing rate at an average of 76% | |
75% of candidates complete pre-screening within 10 minutes | |