Case Studies Tape Backups Labor-Intensive and Inefficient

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	Tape Backups Labor-Intensive and Inefficient

Tape Backups Labor-Intensive and Inefficient

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Infrastructure as a Service (IaaS) - Backup & Recovery Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries	Marine & Shipping
Applicable Functions	Business Operation
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	When Drew Marine was sold, it was left with offices scattered around the globe and no IT team. There were no longer systems in place to protect or preserve vital company data. Griffith needed a fast solution and turned to tapes for a quick fix because on paper, that seemed to meet the company’s needs. Testing tape backups and restores between six different locations showed that it would be quite challenging and inefficient to use a tape solution. “Tapes don’t work when your offices are spread across the world,” said Griffith. Drew Marine does not have staff solely dedicated to IT in most locations, so sending tapes back and forth through the mail and having to explain what to do with them wasn’t feasible. Griffith was familiar with Symantec’s Backup Exec and CommVault backup solutions and knew they would not be able to meet Drew Marine’s needs. He decided to get demos and compare pricing for Iron Mountain, EVault, and Barracuda. “I had always used expensive solutions in the past, but this time I was focused on something that was easy-to-use and affordable,” explained Griffith. Describing his demo experience, Griffith said, “I thought if the actual backup product was even half as good as what Barracuda had depicted, we would never need to use anything else.” Read More
About Customer	Drew Marine is a global leader providing technical solutions and services to the marine industry with a comprehensive line of advanced marine chemicals and equipment. Drew Marine’s global network offers onboard and shore-side technical support in each of their 20 locations, which houses more than 600 employees. Allwyn Griffith, Director of Enterprise Infrastructure, leads the Drew Marine IT team. The company is headquartered in Whippany, NJ, and has 20 offices around the world. Drew Marine is known for its innovative solutions and commitment to customer satisfaction, making it a trusted name in the marine industry. Read More
Solution	Drew Marine deployed eight Barracuda Backup appliances over three years: four Barracuda Backup 190s and four Barracuda Backup 490s. Griffith is happy that he does not have to hire an IT specialist for every Drew Marine location to handle backups. Even the installation can be done without IT expertise. He says that it only requires plugging in hardware and typing in the IP address, and that he has successfully walked non-technical employees through set-up in the past, saving IT resources. A much-appreciated perk is fast, easy file restoration. Griffith explains, “It’s so easy. I get a call from Japan, roll out of bed, connect to the Internet, log in to the portal, restore the file, and go back to bed. The entire process takes less than five minutes, and the employee in Japan has his file back right away. You can’t do that with tape! Everyone’s happy.” When Drew Marine’s data was left unprotected, Allwyn Griffith stepped in to rectify the problem. After trying a tape backup solution and finding it was inefficient, he tried more advanced solutions and chose Barracuda Networks. He has purchased four Barracuda Backup appliances and is thrilled with how easy they are to deploy, manage, and use to restore files. In addition, he’s happy that it doesn’t require any special training to deploy and use it. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Infrastructure as a Service (IaaS) - Backup & Recovery

Infrastructure as a Service (IaaS) - Cloud Storage Services

Applicable Industries

Marine & Shipping

Applicable Functions

Business Operation

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

When Drew Marine was sold, it was left with offices scattered around the globe and no IT team. There were no longer systems in place to protect or preserve vital company data. Griffith needed a fast solution and turned to tapes for a quick fix because on paper, that seemed to meet the company’s needs. Testing tape backups and restores between six different locations showed that it would be quite challenging and inefficient to use a tape solution. “Tapes don’t work when your offices are spread across the world,” said Griffith. Drew Marine does not have staff solely dedicated to IT in most locations, so sending tapes back and forth through the mail and having to explain what to do with them wasn’t feasible. Griffith was familiar with Symantec’s Backup Exec and CommVault backup solutions and knew they would not be able to meet Drew Marine’s needs. He decided to get demos and compare pricing for Iron Mountain, EVault, and Barracuda. “I had always used expensive solutions in the past, but this time I was focused on something that was easy-to-use and affordable,” explained Griffith. Describing his demo experience, Griffith said, “I thought if the actual backup product was even half as good as what Barracuda had depicted, we would never need to use anything else.”

About Customer

Drew Marine is a global leader providing technical solutions and services to the marine industry with a comprehensive line of advanced marine chemicals and equipment. Drew Marine’s global network offers onboard and shore-side technical support in each of their 20 locations, which houses more than 600 employees. Allwyn Griffith, Director of Enterprise Infrastructure, leads the Drew Marine IT team. The company is headquartered in Whippany, NJ, and has 20 offices around the world. Drew Marine is known for its innovative solutions and commitment to customer satisfaction, making it a trusted name in the marine industry.

Solution

Drew Marine deployed eight Barracuda Backup appliances over three years: four Barracuda Backup 190s and four Barracuda Backup 490s. Griffith is happy that he does not have to hire an IT specialist for every Drew Marine location to handle backups. Even the installation can be done without IT expertise. He says that it only requires plugging in hardware and typing in the IP address, and that he has successfully walked non-technical employees through set-up in the past, saving IT resources. A much-appreciated perk is fast, easy file restoration. Griffith explains, “It’s so easy. I get a call from Japan, roll out of bed, connect to the Internet, log in to the portal, restore the file, and go back to bed. The entire process takes less than five minutes, and the employee in Japan has his file back right away. You can’t do that with tape! Everyone’s happy.” When Drew Marine’s data was left unprotected, Allwyn Griffith stepped in to rectify the problem. After trying a tape backup solution and finding it was inefficient, he tried more advanced solutions and chose Barracuda Networks. He has purchased four Barracuda Backup appliances and is thrilled with how easy they are to deploy, manage, and use to restore files. In addition, he’s happy that it doesn’t require any special training to deploy and use it.

Impact #1	Data is safely backed up.
Impact #2	Files can easily and quickly be restored.
Impact #3	Non-technical employees are able to administer it.

Impact #1

Data is safely backed up.

Impact #2

Files can easily and quickly be restored.

Impact #3

Non-technical employees are able to administer it.

Benefit #1	Drew Marine has deployed eight Barracuda Backup appliances in three years.
Benefit #2	The entire file restoration process takes less than five minutes.

Benefit #1

Drew Marine has deployed eight Barracuda Backup appliances in three years.

Benefit #2

The entire file restoration process takes less than five minutes.

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Overview

Tape Backups Labor-Intensive and Inefficient

Operational Impact

Quantitative Benefit