Case Studies Taking the Paper out of Toilets – How Enterprise Mobility Drives Profits and Productivity

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	Taking the Paper out of Toilets – How Enterprise Mobility Drives Profits and Productivity

Taking the Paper out of Toilets – How Enterprise Mobility Drives Profits and Productivity

Technology Category	Platform as a Service (PaaS) - Connectivity Platforms Functional Applications - Enterprise Resource Planning Systems (ERP) Networks & Connectivity - Cellular
Applicable Industries	Construction & Infrastructure Mining
Applicable Functions	Field Services Maintenance
Use Cases	Fleet Management Predictive Maintenance Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	Industrial equipment rental and service is not typically seen as a technology-forward sector. Onsite Rental Group aimed to innovate and grow by mobilizing its business operations and workflows. They needed to replace paper-based worksheets with real-time data, ensure the solution was accessible across multiple business units and functions, and deploy it quickly with minimal impact on their small IT team. The primary focus areas were hired equipment fleet inspection and hired toilet servicing. Read More
About Customer	Onsite Rental Group is a large equipment hire company focusing on the construction and mining sectors. They employ around 500 people across 31 regional offices, with more than 50% of staff equipped with mobile devices. The company is committed to innovation and growth, aiming to create an operations environment that provides a competitive advantage. Read More
Solution	Onsite Rental Group selected Acresta to develop and deploy the required solution using the Blink Mobility Platform. The solution featured a simple user interface, integration with backend SQL databases, offline mode with caching, barcode recognition, and the ability to capture and log background data. The project began with a proof of concept for industrial fleet maintenance, followed by the development of an adaptor for the customized ERP backend and an Active Directory adaptor. Two activity-based apps were developed within four weeks, significantly impacting company revenue and staff utilization rates. The solution is now integral to the daily operations of field crews responsible for equipment maintenance and portable toilet servicing. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Functional Applications - Enterprise Resource Planning Systems (ERP)

Networks & Connectivity - Cellular

Applicable Industries

Construction & Infrastructure

Mining

Applicable Functions

Field Services

Maintenance

Use Cases

Fleet Management

Predictive Maintenance

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

Industrial equipment rental and service is not typically seen as a technology-forward sector. Onsite Rental Group aimed to innovate and grow by mobilizing its business operations and workflows. They needed to replace paper-based worksheets with real-time data, ensure the solution was accessible across multiple business units and functions, and deploy it quickly with minimal impact on their small IT team. The primary focus areas were hired equipment fleet inspection and hired toilet servicing.

About Customer

Onsite Rental Group is a large equipment hire company focusing on the construction and mining sectors. They employ around 500 people across 31 regional offices, with more than 50% of staff equipped with mobile devices. The company is committed to innovation and growth, aiming to create an operations environment that provides a competitive advantage.

Solution

Onsite Rental Group selected Acresta to develop and deploy the required solution using the Blink Mobility Platform. The solution featured a simple user interface, integration with backend SQL databases, offline mode with caching, barcode recognition, and the ability to capture and log background data. The project began with a proof of concept for industrial fleet maintenance, followed by the development of an adaptor for the customized ERP backend and an Active Directory adaptor. Two activity-based apps were developed within four weeks, significantly impacting company revenue and staff utilization rates. The solution is now integral to the daily operations of field crews responsible for equipment maintenance and portable toilet servicing.

Impact #1	Cost Management: The company reduced travel costs for service staff by 20%, saving at least $200,000 per annum with the toilet maintenance application alone.
Impact #2	Better Customer Engagement: Onsite can now provide real-time information, leading to higher levels of customer trust and engagement.
Impact #3	Productivity: Service and maintenance cycles improved by 20%, with processes that took up to 2 weeks now actioned in real time.

Impact #1

Cost Management: The company reduced travel costs for service staff by 20%, saving at least $200,000 per annum with the toilet maintenance application alone.

Impact #2

Better Customer Engagement: Onsite can now provide real-time information, leading to higher levels of customer trust and engagement.

Impact #3

Productivity: Service and maintenance cycles improved by 20%, with processes that took up to 2 weeks now actioned in real time.

Benefit #1	Travel costs for service staff reduced by 20%.
Benefit #2	Direct savings of at least $200,000 per annum with the toilet maintenance application.
Benefit #3	Service and maintenance cycles improved by 20%.

Benefit #1

Travel costs for service staff reduced by 20%.

Benefit #2

Direct savings of at least $200,000 per annum with the toilet maintenance application.

Benefit #3

Service and maintenance cycles improved by 20%.

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Overview

Taking the Paper out of Toilets – How Enterprise Mobility Drives Profits and Productivity

Operational Impact

Quantitative Benefit