Turvo Case Studies Taimen Partners with Turvo to Enable Collaborative Logistics and Increase Efficiency by 400%

Edit This Case Study Record

	Taimen Partners with Turvo to Enable Collaborative Logistics and Increase Efficiency by 400% Turvo

Taimen Partners with Turvo to Enable Collaborative Logistics and Increase Efficiency by 400%

Turvo

Technology Category	Platform as a Service (PaaS) - Connectivity Platforms Analytics & Modeling - Real Time Analytics
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management Supply Chain Visibility Real-Time Location System (RTLS)
Services	Cloud Planning, Design & Implementation Services Data Science Services
Challenge	Taimen Transport, a North American 3PL, was struggling with manual supply chain processes that were exhaustive and costly. They had to compile data from multiple carriers, LSPs, and other sources, which was a time-consuming process. Creating carrier scorecards based on manual reviews of performance information was another challenge. They were spending an average of two hours daily on check calls alone. Their processes were rigid and could not handle sudden disruptions. They also had trouble integrating with other systems due to outdated processes. All these challenges were limiting their scalability and growth. Read More
About Customer	Taimen Transport is an established North American 3PL (Third-Party Logistics) provider. They are known for their exceptional cradle-to-grave customer service and focus on areas such as automated creation of carrier scorecards through analytics, real-time data visibility into driver location and status, instant uploading and implementation of digital document management capabilities, and faster payment processing to keep partner relationships thriving. Prior to their partnership with Turvo, Taimen had an exhaustive, costly process for handling each of these tasks. In pursuit of more scalability, Taimen recognized the need for a technology-driven culture of excellence and chose to partner with Turvo. Read More
Solution	Taimen partnered with Turvo to increase efficiency and enable future scalability. They used Turvo's analytics to understand the financial and accounting details that matter most in a business that faces shrinking profit margins. Document management features within Turvo allowed Taimen to better collaborate with other supply-chain partners and beyond. Turvo Messenger replaced the need for an endless email chain, all while taking advantage of @tagging features that reduce clicks and help people work together more efficiently. The partnership ensured business continuity to future-proof Taimen’s supply chains with robust digital and workflow transformation processes, improved customer service, greater speed of execution and increased visibility across all transactions. They also implemented faster payment processing through automated freight settlement capabilities in Turvo Pay for both ACH and paper check payments. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Analytics & Modeling - Real Time Analytics

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Supply Chain Visibility

Real-Time Location System (RTLS)

Services

Cloud Planning, Design & Implementation Services

Data Science Services

Challenge

Taimen Transport, a North American 3PL, was struggling with manual supply chain processes that were exhaustive and costly. They had to compile data from multiple carriers, LSPs, and other sources, which was a time-consuming process. Creating carrier scorecards based on manual reviews of performance information was another challenge. They were spending an average of two hours daily on check calls alone. Their processes were rigid and could not handle sudden disruptions. They also had trouble integrating with other systems due to outdated processes. All these challenges were limiting their scalability and growth.

About Customer

Taimen Transport is an established North American 3PL (Third-Party Logistics) provider. They are known for their exceptional cradle-to-grave customer service and focus on areas such as automated creation of carrier scorecards through analytics, real-time data visibility into driver location and status, instant uploading and implementation of digital document management capabilities, and faster payment processing to keep partner relationships thriving. Prior to their partnership with Turvo, Taimen had an exhaustive, costly process for handling each of these tasks. In pursuit of more scalability, Taimen recognized the need for a technology-driven culture of excellence and chose to partner with Turvo.

Solution

Taimen partnered with Turvo to increase efficiency and enable future scalability. They used Turvo's analytics to understand the financial and accounting details that matter most in a business that faces shrinking profit margins. Document management features within Turvo allowed Taimen to better collaborate with other supply-chain partners and beyond. Turvo Messenger replaced the need for an endless email chain, all while taking advantage of @tagging features that reduce clicks and help people work together more efficiently. The partnership ensured business continuity to future-proof Taimen’s supply chains with robust digital and workflow transformation processes, improved customer service, greater speed of execution and increased visibility across all transactions. They also implemented faster payment processing through automated freight settlement capabilities in Turvo Pay for both ACH and paper check payments.

Impact #1	Taimen now enjoys the ability to use analytics to understand the financial and accounting details that matter most in a business that faces shrinking profit margins.
Impact #2	Document management features within Turvo allow Taimen to better collaborate with other supply-chain partners and beyond.
Impact #3	Turvo Messenger further amplifies performance and ROI, replacing the need for an endless email chain, all while taking advantage of @tagging features that reduce clicks and help people work together and more efficiently.

Impact #1

Taimen now enjoys the ability to use analytics to understand the financial and accounting details that matter most in a business that faces shrinking profit margins.

Impact #2

Document management features within Turvo allow Taimen to better collaborate with other supply-chain partners and beyond.

Impact #3

Turvo Messenger further amplifies performance and ROI, replacing the need for an endless email chain, all while taking advantage of @tagging features that reduce clicks and help people work together and more efficiently.

Benefit #1	75% time savings in creating and applying scorecard data
Benefit #2	25% time savings through automated, real-time status capabilities in the Turvo Driver App
Benefit #3	2,000 man hours saved by automating freight settlement and payment

Benefit #1

75% time savings in creating and applying scorecard data

Benefit #2

25% time savings through automated, real-time status capabilities in the Turvo Driver App

Benefit #3

2,000 man hours saved by automating freight settlement and payment

Download PDF Version

Overview

Taimen Partners with Turvo to Enable Collaborative Logistics and Increase Efficiency by 400%

Operational Impact

Quantitative Benefit