Case Studies Tableau Software Combines BlazeMeter and New Relic Metrics Within a Single Interface on an Open, Extensible Platform

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	Tableau Software Combines BlazeMeter and New Relic Metrics Within a Single Interface on an Open, Extensible Platform

Tableau Software Combines BlazeMeter and New Relic Metrics Within a Single Interface on an Open, Extensible Platform

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Software
Applicable Functions	Business Operation
Use Cases	Process Control & Optimization Real-Time Location System (RTLS)
Services	Software Design & Engineering Services System Integration
Challenge	When Eric Peterson joined Tableau in 2011, he began working in the marketing department’s development team. The team was responsible for managing a number of Drupal web applications, including the main corporate website — but he soon found himself facing considerable limitations. “The network operations team was handling all of our monitoring,” he explains. “We had very little access to their monitoring data, so we had almost no insight into the issues we were facing in production. We were basically flying blind.” Read More
About Customer	Tableau Software (NYSE: DATA) helps people — from individuals to enterprises — see and understand their data like never before. The company develops business intelligence solutions to make data analysis fast, easy, beautiful and useful for anyone and everyone. Created by computer scientists at Stanford in 2003, the company grew its revenue from $34.2 million in 2010 to $127.7 million in 2012. Tableau went public on the New York Stock Exchange in May 2013. Tableau uses Drupal. Its main corporate website is self-hosted, with secondary sites hosted on Pantheon. Read More
Solution	After managing Tableau’s web properties with very little visibility into key performance metrics, Peterson and his team began looking for a better solution. “In 2012, New Relic introduced support for Drupal, so that was our signal to check it out,” he says. “After deployment — which took maybe an hour at most — we gained instant access to the kind of data we’d been lacking for months.” For Peterson, the New Relic dashboard is a one-stop shop for critical information on real time application performance. “There’s one screen with all the data you need for high level visibility,” he says. “Then you can drill down to get deeper insights as necessary. I especially like the Transaction Traces feature, which shows me the exact line of code that’s causing an issue.” Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Software

Applicable Functions

Business Operation

Use Cases

Process Control & Optimization

Real-Time Location System (RTLS)

Services

Software Design & Engineering Services

System Integration

Challenge

When Eric Peterson joined Tableau in 2011, he began working in the marketing department’s development team. The team was responsible for managing a number of Drupal web applications, including the main corporate website — but he soon found himself facing considerable limitations. “The network operations team was handling all of our monitoring,” he explains. “We had very little access to their monitoring data, so we had almost no insight into the issues we were facing in production. We were basically flying blind.”

About Customer

Tableau Software (NYSE: DATA) helps people — from individuals to enterprises — see and understand their data like never before. The company develops business intelligence solutions to make data analysis fast, easy, beautiful and useful for anyone and everyone. Created by computer scientists at Stanford in 2003, the company grew its revenue from $34.2 million in 2010 to $127.7 million in 2012. Tableau went public on the New York Stock Exchange in May 2013. Tableau uses Drupal. Its main corporate website is self-hosted, with secondary sites hosted on Pantheon.

Solution

After managing Tableau’s web properties with very little visibility into key performance metrics, Peterson and his team began looking for a better solution. “In 2012, New Relic introduced support for Drupal, so that was our signal to check it out,” he says. “After deployment — which took maybe an hour at most — we gained instant access to the kind of data we’d been lacking for months.” For Peterson, the New Relic dashboard is a one-stop shop for critical information on real time application performance. “There’s one screen with all the data you need for high level visibility,” he says. “Then you can drill down to get deeper insights as necessary. I especially like the Transaction Traces feature, which shows me the exact line of code that’s causing an issue.”

Impact #1	With the BlazeMeter plugin, Peterson can gain access to historical data far more easily than before, giving him an even broader view of application performance over time.
Impact #2	With that level of visibility, Peterson is better equipped to discover problems he didn’t even know existed.
Impact #3	These days, Peterson spends a lot less time worrying about the current state of Tableau’s web applications.

Impact #1

With the BlazeMeter plugin, Peterson can gain access to historical data far more easily than before, giving him an even broader view of application performance over time.

Impact #2

With that level of visibility, Peterson is better equipped to discover problems he didn’t even know existed.

Impact #3

These days, Peterson spends a lot less time worrying about the current state of Tableau’s web applications.

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Overview

Tableau Software Combines BlazeMeter and New Relic Metrics Within a Single Interface on an Open, Extensible Platform

Operational Impact