Case Studies SYSPRO Case Study: Waldmann Lighting

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	SYSPRO Case Study: Waldmann Lighting

SYSPRO Case Study: Waldmann Lighting

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Inventory Management Systems Functional Applications - Manufacturing Execution Systems (MES)
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Quality Assurance Warehouse & Inventory Management
Use Cases	Inventory Management Predictive Maintenance Warehouse Automation
Services	Software Design & Engineering Services System Integration Training
Challenge	Waldmann Lighting faced challenges in maintaining highly detailed records due to various distribution channels. The company needed to improve its production planning and scheduling to match the quality of its products with exceptional customer service. The lengthy shipping times from Germany necessitated accurate forecasting, and the company was using a small accounting package with manual processes for product forecasting, inventory tracking, and other essential functions. This led to labor-intensive processes and stacks of papers and folders everywhere. Read More
About Customer	Waldmann Lighting is a privately held corporation with over 950 employees worldwide and annual sales exceeding $130 million. The company, headquartered in Schwenningen, Germany, has been in operation for 60 years and maintains subsidiaries in France, Switzerland, Austria, Italy, Singapore, and the U.S. The U.S. subsidiary, located in Wheeling, Illinois, was established in 1982 and has experienced substantial annual growth. The company produces quality lighting products designed to reduce glare and eye fatigue and is ISO 9001 certified. Waldmann Lighting emphasizes coupling quality products with exceptional customer service. Read More
Solution	Waldmann Lighting hired a consultant to determine the best ERP software fit and chose SYSPRO, an enterprise business software solution from SYSPRO USA. The proximity and technical knowledge of SYSPRO Value Added Reseller, Business Technology Partners (BTP), played a significant role in the decision. BTP facilitated the implementation of SYSPRO and assisted in automating and coordinating various business processes. They recommended the addition of SYSPRO ODBC to extend the system's functionality and solve the problem of keeping field sales personnel updated on customer status. BTP also suggested adding Barcode for SYSPRO to track labor and warehouse bin transfers in real-time, providing complete visibility into the status of jobs on the assembly floor. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Inventory Management Systems

Functional Applications - Manufacturing Execution Systems (MES)

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Quality Assurance

Warehouse & Inventory Management

Use Cases

Inventory Management

Predictive Maintenance

Warehouse Automation

Services

Software Design & Engineering Services

System Integration

Training

Challenge

Waldmann Lighting faced challenges in maintaining highly detailed records due to various distribution channels. The company needed to improve its production planning and scheduling to match the quality of its products with exceptional customer service. The lengthy shipping times from Germany necessitated accurate forecasting, and the company was using a small accounting package with manual processes for product forecasting, inventory tracking, and other essential functions. This led to labor-intensive processes and stacks of papers and folders everywhere.

About Customer

Waldmann Lighting is a privately held corporation with over 950 employees worldwide and annual sales exceeding $130 million. The company, headquartered in Schwenningen, Germany, has been in operation for 60 years and maintains subsidiaries in France, Switzerland, Austria, Italy, Singapore, and the U.S. The U.S. subsidiary, located in Wheeling, Illinois, was established in 1982 and has experienced substantial annual growth. The company produces quality lighting products designed to reduce glare and eye fatigue and is ISO 9001 certified. Waldmann Lighting emphasizes coupling quality products with exceptional customer service.

Solution

Waldmann Lighting hired a consultant to determine the best ERP software fit and chose SYSPRO, an enterprise business software solution from SYSPRO USA. The proximity and technical knowledge of SYSPRO Value Added Reseller, Business Technology Partners (BTP), played a significant role in the decision. BTP facilitated the implementation of SYSPRO and assisted in automating and coordinating various business processes. They recommended the addition of SYSPRO ODBC to extend the system's functionality and solve the problem of keeping field sales personnel updated on customer status. BTP also suggested adding Barcode for SYSPRO to track labor and warehouse bin transfers in real-time, providing complete visibility into the status of jobs on the assembly floor.

Impact #1	The implementation of SYSPRO allowed Waldmann Lighting to automate the process of updating field sales personnel with customer status reports, freeing customer service representatives to focus on customer care.
Impact #2	The addition of Barcode for SYSPRO enabled real-time tracking of parts in the warehouse, reducing the time lag between issuing and recording warehouse bin transfer tickets.
Impact #3	Workers on the assembly floor can now log in and out of jobs by scanning their badges, providing real-time feedback into the SYSPRO database and complete visibility into job status.

Impact #1

The implementation of SYSPRO allowed Waldmann Lighting to automate the process of updating field sales personnel with customer status reports, freeing customer service representatives to focus on customer care.

Impact #2

The addition of Barcode for SYSPRO enabled real-time tracking of parts in the warehouse, reducing the time lag between issuing and recording warehouse bin transfer tickets.

Impact #3

Workers on the assembly floor can now log in and out of jobs by scanning their badges, providing real-time feedback into the SYSPRO database and complete visibility into job status.

Benefit #1	Waldmann Lighting's U.S. subsidiary expanded its facility to 30,000 square feet in 1996.
Benefit #2	The company has over 950 employees worldwide and annual sales exceeding $130 million.
Benefit #3	The U.S. subsidiary has experienced substantial annual growth since its establishment in 1982.

Benefit #1

Waldmann Lighting's U.S. subsidiary expanded its facility to 30,000 square feet in 1996.

Benefit #2

The company has over 950 employees worldwide and annual sales exceeding $130 million.

Benefit #3

The U.S. subsidiary has experienced substantial annual growth since its establishment in 1982.

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Overview

SYSPRO Case Study: Waldmann Lighting

Operational Impact

Quantitative Benefit