Case Studies SYSPRO Case Study: Samson Rope Technologies

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	SYSPRO Case Study: Samson Rope Technologies

SYSPRO Case Study: Samson Rope Technologies

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Marine & Shipping
Applicable Functions	Quality Assurance Sales & Marketing Warehouse & Inventory Management
Use Cases	Inventory Management
Services	Software Design & Engineering Services System Integration
Challenge	Samson, one of the first U.S. rope manufacturers to receive ISO 9001 certification, does extensive testing of fiber and finished rope products to ensure they meet the highest standards. Quality assurance monitoring is a critical aspect of Samson’s operation, applying to the development of new products as well as the production of existing product lines. Each of Samson’s plants is equipped with certified testing equipment to assess the characteristics of raw materials and finished goods. Read More
About Customer	Samson Rope Technologies is a leading manufacturer of highly engineered rope products used in a wide range of industries, including Heavy Marine, Recreational Marine, Fishing, Arborist, Utilities, Construction, Safety, Rescue, Theatrical, Military, and Aerospace. The company’s Engineering and R&D staffs work closely with leading fiber manufacturers to explore and assess the properties of new fibers and how these can be applied to the manufacture of new rope products. They also work closely with field service personnel to gauge the needs of customers and perform onsite assistance, ranging from product installation to evaluation of product performance and the development of safety standards. Read More
Solution	Samson applied the same high standards to the selection of SYSPRO as the company ERP system. The company maintains a sizeable sales force that sells products by the spool, foot, pound, reel, and/or tube to major distributors throughout the world. Every order received by Samson is a custom order, with the company making 21,000 different products available in hundreds of different configurations. Samson’s four plants, five warehouses, and thirteen sales divisions are tied into the SYSPRO system residing at Samson’s Ferndale headquarters via a wide-area network. The software’s scalability, running on an IBM RS/6000 server with AIX, has easily facilitated the tie-in of all Samson locations. SYSPRO’s ODBC exemplifies the open-architecture nature of the software, enabling Samson to move to e-commerce and assisting in sales entry and online order tracing. The RF-based bar coding system uses portable, hand-held units which transmit on a 900 MHz frequency, allowing Samson to track and manage raw materials as well as finished goods in real-time. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Marine & Shipping

Applicable Functions

Quality Assurance

Sales & Marketing

Warehouse & Inventory Management

Use Cases

Inventory Management

Services

Software Design & Engineering Services

System Integration

Challenge

Samson, one of the first U.S. rope manufacturers to receive ISO 9001 certification, does extensive testing of fiber and finished rope products to ensure they meet the highest standards. Quality assurance monitoring is a critical aspect of Samson’s operation, applying to the development of new products as well as the production of existing product lines. Each of Samson’s plants is equipped with certified testing equipment to assess the characteristics of raw materials and finished goods.

About Customer

Samson Rope Technologies is a leading manufacturer of highly engineered rope products used in a wide range of industries, including Heavy Marine, Recreational Marine, Fishing, Arborist, Utilities, Construction, Safety, Rescue, Theatrical, Military, and Aerospace. The company’s Engineering and R&D staffs work closely with leading fiber manufacturers to explore and assess the properties of new fibers and how these can be applied to the manufacture of new rope products. They also work closely with field service personnel to gauge the needs of customers and perform onsite assistance, ranging from product installation to evaluation of product performance and the development of safety standards.

Solution

Samson applied the same high standards to the selection of SYSPRO as the company ERP system. The company maintains a sizeable sales force that sells products by the spool, foot, pound, reel, and/or tube to major distributors throughout the world. Every order received by Samson is a custom order, with the company making 21,000 different products available in hundreds of different configurations. Samson’s four plants, five warehouses, and thirteen sales divisions are tied into the SYSPRO system residing at Samson’s Ferndale headquarters via a wide-area network. The software’s scalability, running on an IBM RS/6000 server with AIX, has easily facilitated the tie-in of all Samson locations. SYSPRO’s ODBC exemplifies the open-architecture nature of the software, enabling Samson to move to e-commerce and assisting in sales entry and online order tracing. The RF-based bar coding system uses portable, hand-held units which transmit on a 900 MHz frequency, allowing Samson to track and manage raw materials as well as finished goods in real-time.

Impact #1	The SYSPRO software has helped Samson speed order entry and turnaround time, with new orders now processed in less than 2.5 minutes and order turnaround generally four days to two weeks.
Impact #2	SYSPRO’s ODBC has enabled Samson to move to e-commerce, assisting in sales entry and online order tracing, and allowing access to specific vendor information via a Cold-Fusion based Web interface.
Impact #3	The software’s bar coding interface enables Samson to utilize a comprehensive bar coding system to track and manage raw materials as well as finished goods, with all data fed directly into the SYSPRO software database and all related system modules updated on a real-time basis.

Impact #1

The SYSPRO software has helped Samson speed order entry and turnaround time, with new orders now processed in less than 2.5 minutes and order turnaround generally four days to two weeks.

Impact #2

SYSPRO’s ODBC has enabled Samson to move to e-commerce, assisting in sales entry and online order tracing, and allowing access to specific vendor information via a Cold-Fusion based Web interface.

Impact #3

The software’s bar coding interface enables Samson to utilize a comprehensive bar coding system to track and manage raw materials as well as finished goods, with all data fed directly into the SYSPRO software database and all related system modules updated on a real-time basis.

Benefit #1	New orders are now processed in less than 2.5 minutes.
Benefit #2	Order turnaround time is generally four days to two weeks.

Benefit #1

New orders are now processed in less than 2.5 minutes.

Benefit #2

Order turnaround time is generally four days to two weeks.

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Overview

SYSPRO Case Study: Samson Rope Technologies

Operational Impact

Quantitative Benefit