Case Studies SYSPRO Case Study - Pilot Brands
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SYSPRO Case Study - Pilot Brands

Functional Applications - Enterprise Resource Planning Systems (ERP)
Functional Applications - Warehouse Management Systems (WMS)
Networks & Connectivity - Wireless Local Area Network
Food & Beverage
Retail
Business Operation
Sales & Marketing
Warehouse & Inventory Management
Inventory Management
Remote Asset Management
Warehouse Automation
Software Design & Engineering Services
System Integration
Training
Pilot Brands faced a significant challenge with their outdated accounting package, which was no longer meeting their needs. With multiple warehouses and regional sales offices across the US, the company required an integrated solution to streamline operations and improve efficiency. The existing system lacked real-time integration, leading to inefficiencies in order fulfillment, invoicing, and inventory management. The company needed a robust ERP solution to address these issues and support their growth without increasing staffing levels.
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Pilot Brands, headquartered in Lake Tahoe, is a prominent importer of lamb, goat, and seafood products for the US market. The company operates two warehouses and five regional sales offices across the United States, catering to the food service industry. With a focus on providing high-quality meat and seafood products, Pilot Brands has established itself as a key player in the food distribution sector. The company’s operations span various regions, necessitating a cohesive and efficient system to manage their extensive inventory and sales processes.
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To address their operational challenges, Pilot Brands decided to implement an ERP solution. After extensive reviews, they chose SYSPRO ERP for its real-time integrated nature and customization capabilities. The SYSPRO e.net solutions and associated Business Components allowed Pilot Brands to tailor the software to meet the specific demands of the food service industry. The system was purchased from SYSPRO reseller S2 Solutions and implemented on Microsoft XP. The new ERP system provided tight real-time integration of sales orders and remote location inventory, improving order fulfillment and invoicing processes. Additionally, the custom-designed Warehouse Management System, developed by S2 Solutions, utilized portable scanners to enhance inventory tracking and expedite customer shipments.
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The implementation of SYSPRO ERP led to significant improvements in various business operations. The real-time integration of sales orders and inventory management resulted in more timely and accurate invoicing, enhancing overall efficiency.
The ability to access live inventory data allowed field sales personnel to provide customers with accurate delivery schedules, improving customer satisfaction.
The month-end close process was significantly reduced from four to five days to just two days, with the flexibility to close and reopen individual sub-ledgers as needed.
20 concurrent users utilize the SYSPRO software daily.
Month-end close process reduced from 4-5 days to 2 days.
Significant improvements in staff efficiency and the ability to outsource tasks to under-utilized staff across the country.
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