Diligent Case Studies Sysco Customer Story

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	Sysco Customer Story Diligent

Sysco Customer Story

Diligent

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Food & Beverage
Applicable Functions	Business Operation
Services	Data Science Services
Challenge	Sysco Corporation, a global leader in food and related products, faced a significant challenge in managing its over 300 active entities and divisions across various regions including the US, Canada, Europe, China, and South America. The company's biggest risk was keeping up-to-date with each entity's business operations and ensuring they were in good standing. Sysco's transport vehicles regularly cross state lines, and if the entities they operate from are not in good standing, they could potentially face severe fines. The company needed a system that would allow them to track not only US and Canadian companies, but also companies in Europe, China, and South America. The previous system they were using was very limited and lacked flexibility. Read More
About Customer	Sysco Corporation, founded in 1969, is a global leader in the supply of food and related products, primarily to the foodservice or food away-from-home industry. The company provides products and related services to over 650,000 customer locations, including restaurants, healthcare and educational facilities, lodging establishments, and other foodservice customers. Sysco operates more than 320 distribution facilities worldwide and had sales in 2019 of $60.1 billion. The company employs more than 69,000 associates. Sysco's underlying principle for proper corporate governance is to 'do the right thing', building its business on quality relationships with customers, suppliers, communities, and shareholders, which depend on mutual trust and understanding. Read More
Solution	Sysco adopted Diligent Entities, a system that provided the flexibility and comprehensive tracking capabilities the company needed. Diligent Entities allowed Sysco to manage various aspects of an entity, including keeping up-to-date with officers and directors, tracking assumed and former names and the dates in which they existed, and knowing the jurisdictions each entity is qualified to do business in. The system also enabled Sysco to track how they were filing, whether electronically or via snail mail, and whether they were doing the filing or if a third-party was involved. The cost of each individual filing could also be tracked, providing valuable insights into the company's expenses. The system centralized all of Sysco's entity information in one place, making it easily accessible even when key personnel were not in the office. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Food & Beverage

Applicable Functions

Business Operation

Services

Data Science Services

Challenge

Sysco Corporation, a global leader in food and related products, faced a significant challenge in managing its over 300 active entities and divisions across various regions including the US, Canada, Europe, China, and South America. The company's biggest risk was keeping up-to-date with each entity's business operations and ensuring they were in good standing. Sysco's transport vehicles regularly cross state lines, and if the entities they operate from are not in good standing, they could potentially face severe fines. The company needed a system that would allow them to track not only US and Canadian companies, but also companies in Europe, China, and South America. The previous system they were using was very limited and lacked flexibility.

About Customer

Sysco Corporation, founded in 1969, is a global leader in the supply of food and related products, primarily to the foodservice or food away-from-home industry. The company provides products and related services to over 650,000 customer locations, including restaurants, healthcare and educational facilities, lodging establishments, and other foodservice customers. Sysco operates more than 320 distribution facilities worldwide and had sales in 2019 of $60.1 billion. The company employs more than 69,000 associates. Sysco's underlying principle for proper corporate governance is to 'do the right thing', building its business on quality relationships with customers, suppliers, communities, and shareholders, which depend on mutual trust and understanding.

Solution

Sysco adopted Diligent Entities, a system that provided the flexibility and comprehensive tracking capabilities the company needed. Diligent Entities allowed Sysco to manage various aspects of an entity, including keeping up-to-date with officers and directors, tracking assumed and former names and the dates in which they existed, and knowing the jurisdictions each entity is qualified to do business in. The system also enabled Sysco to track how they were filing, whether electronically or via snail mail, and whether they were doing the filing or if a third-party was involved. The cost of each individual filing could also be tracked, providing valuable insights into the company's expenses. The system centralized all of Sysco's entity information in one place, making it easily accessible even when key personnel were not in the office.

Impact #1	Diligent Entities has made the life of Sysco's Senior Paralegal, Corporate Governance and Entity Management, easier by providing a flexible system that brings dirty data to the forefront for cleanup.
Impact #2	The system has improved visibility of corporate information and provided insights for entity rationalization discussions.
Impact #3	Sysco can now track information and report on data that they previously couldn't, providing more confidence in the entity data and better oversight.

Impact #1

Diligent Entities has made the life of Sysco's Senior Paralegal, Corporate Governance and Entity Management, easier by providing a flexible system that brings dirty data to the forefront for cleanup.

Impact #2

The system has improved visibility of corporate information and provided insights for entity rationalization discussions.

Impact #3

Sysco can now track information and report on data that they previously couldn't, providing more confidence in the entity data and better oversight.

Benefit #1	Sysco is responsible for over 600 filings per year, all of which can now be managed more efficiently with Diligent Entities.

Benefit #1

Sysco is responsible for over 600 filings per year, all of which can now be managed more efficiently with Diligent Entities.

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Overview

Sysco Customer Story

Operational Impact

Quantitative Benefit