Case Studies SYSCO Baltimore Increases Routing Efficiency and Productivity

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	SYSCO Baltimore Increases Routing Efficiency and Productivity

SYSCO Baltimore Increases Routing Efficiency and Productivity

Technology Category	Functional Applications - Fleet Management Systems (FMS)
Applicable Industries	Food & Beverage
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management
Services	Software Design & Engineering Services Training
Challenge	SYSCO Baltimore faced increasing distribution costs and needed to maintain a high level of customer service. The manual routing process was time-consuming and inefficient, leading to a search for a software solution to optimize delivery routes and reduce costs. The company aimed to improve productivity and ensure timely deliveries while adhering to DOT laws. Read More
About Customer	SYSCO Corporation is the largest foodservice marketing and distribution organization in North America, with 145 operating companies in the United States. SYSCO Baltimore, located just south of Baltimore, Maryland, has a rich history dating back to 1919 when it was founded as Smelkinson Brothers Corporation. In 1988, it became part of the SYSCO Corporation. Today, SYSCO Baltimore serves over 10,000 customers in central Maryland, Northern Virginia, and the District of Columbia, delivering quality products to foodservice operations such as restaurants, country clubs, healthcare and educational institutions, and lodging establishments. The company values customer satisfaction and has a strong focus on maintaining and nurturing customer relationships. Read More
Solution	SYSCO Baltimore implemented Roadnet, a tactical daily routing tool from Omnitracs Roadnet Technologies, to optimize delivery routes, balance profitability, and enhance customer service. The software allowed SYSCO Baltimore to efficiently plan their routes, running 110 daily standard routes. Enhancements to Roadnet have significantly reduced daily maintenance time, allowing the routing team to focus on actual routing and meeting customer time windows. The software has also minimized driver overtime and reduced routing time and mileage. SYSCO Baltimore's routing staff has benefited from the Omnitracs Roadnet University program, which has provided them with valuable insights and user-friendly tips to make the software easier to work with. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Applicable Industries

Food & Beverage

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Services

Software Design & Engineering Services

Training

Challenge

SYSCO Baltimore faced increasing distribution costs and needed to maintain a high level of customer service. The manual routing process was time-consuming and inefficient, leading to a search for a software solution to optimize delivery routes and reduce costs. The company aimed to improve productivity and ensure timely deliveries while adhering to DOT laws.

About Customer

SYSCO Corporation is the largest foodservice marketing and distribution organization in North America, with 145 operating companies in the United States. SYSCO Baltimore, located just south of Baltimore, Maryland, has a rich history dating back to 1919 when it was founded as Smelkinson Brothers Corporation. In 1988, it became part of the SYSCO Corporation. Today, SYSCO Baltimore serves over 10,000 customers in central Maryland, Northern Virginia, and the District of Columbia, delivering quality products to foodservice operations such as restaurants, country clubs, healthcare and educational institutions, and lodging establishments. The company values customer satisfaction and has a strong focus on maintaining and nurturing customer relationships.

Solution

SYSCO Baltimore implemented Roadnet, a tactical daily routing tool from Omnitracs Roadnet Technologies, to optimize delivery routes, balance profitability, and enhance customer service. The software allowed SYSCO Baltimore to efficiently plan their routes, running 110 daily standard routes. Enhancements to Roadnet have significantly reduced daily maintenance time, allowing the routing team to focus on actual routing and meeting customer time windows. The software has also minimized driver overtime and reduced routing time and mileage. SYSCO Baltimore's routing staff has benefited from the Omnitracs Roadnet University program, which has provided them with valuable insights and user-friendly tips to make the software easier to work with.

Impact #1	Reduces customer account maintenance, allowing the team to focus on more critical tasks.
Impact #2	Consistently meets customer time windows, ensuring timely deliveries and high customer satisfaction.
Impact #3	Minimizes driver overtime, leading to better resource management and cost savings.

Impact #1

Reduces customer account maintenance, allowing the team to focus on more critical tasks.

Impact #2

Consistently meets customer time windows, ensuring timely deliveries and high customer satisfaction.

Impact #3

Minimizes driver overtime, leading to better resource management and cost savings.

Benefit #1	SYSCO Baltimore runs 110 daily standard routes.
Benefit #2	The company operates 150 vehicles.

Benefit #1

SYSCO Baltimore runs 110 daily standard routes.

Benefit #2

The company operates 150 vehicles.

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Overview

SYSCO Baltimore Increases Routing Efficiency and Productivity

Operational Impact

Quantitative Benefit