Commusoft
Case Studies
Switched on London Enhances Operations with Commusoft's Customer Journey Plan
Overview
Switched on London Enhances Operations with Commusoft's Customer Journey PlanCommusoft |
Sensors - Gas Sensors Sensors - Utility Meters | |
Electrical Grids Oil & Gas | |
Warehouse & Inventory Management | |
Inventory Management Predictive Replenishment | |
Operational Impact
The implementation of Commusoft's Customer Journey plan has brought significant operational benefits to Switched On London. The company has been able to organize its daily operations and control warehouse workflows more effectively, leading to increased efficiency. The automated invoicing system has eased the pressure on the team and facilitated quicker payments, improving cash flow. The custom forms have improved data collection from the field, leading to better-quality data and more effective decision-making. The flexibility of the system has also provided the company with more avenues to cover clients or protect itself while completing tasks, enhancing customer service and reducing risk. | |