Case Studies Sutphen: Firing Up Purchasing and Manufacturing with Microsoft Dynamics AX
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Sutphen: Firing Up Purchasing and Manufacturing with Microsoft Dynamics AX

Functional Applications - Enterprise Resource Planning Systems (ERP)
Specialty Vehicles
Manufacturing System Automation
Supply Chain Visibility
System Integration
Training
With an increase in customer demand, inefficient and disparate systems threatened to undermine the company’s growth. An 8-12 week time gap existed between when an order was taken, and engineering actually began, resulting in extra effort and costs incurred to make sure trucks were delivered on time. The team at Sutphen was utilizing a mix of legacy systems including a custom-developed AS 400 system and Macola. The team at Sutphen sought a unified ERP solution to address workflow, integration, inventory, and productivity issues.
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Sutphen, a fire apparatus manufacturer, was founded in 1890 by C.H. Sutphen, and now has four manufacturing facilities. Sutphen produces all types of fire-related vehicles on their own chassis including the usual engines, ladders, and rescues but also provides bodies for commercial chassis applications. The company still produces midmount aerials as either a tower ladder platform (with a bucket/basket) or in a ladder tower form (no bucket) plus industrial application aerials today.
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Sutphen, with the help of Velosio, rolled out Microsoft Dynamics AX to over 50 users across multiple departments. Sutphen implemented functionality to automate production, sales configuration, project management, supply chain management, and financials. Velosio helped Sutphen with data conversion, setup and configuration, user training, user acceptance testing, and cutover support.
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The implementation of Microsoft Dynamics AX allowed Sutphen to automate various functions including production, sales configuration, project management, supply chain management, and financials.
The unified ERP system helped in addressing workflow, integration, inventory, and productivity issues.
Velosio provided comprehensive support including data conversion, setup and configuration, user training, user acceptance testing, and cutover support.
Reduced the time gap between order intake and engineering start from 8-12 weeks to a shorter duration.
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