Zenoss
Case Studies
Surescripts Case Study
Overview
Surescripts Case StudyZenoss |
Application Infrastructure & Middleware - API Integration & Management Infrastructure as a Service (IaaS) - Hybrid Cloud | |
Healthcare & Hospitals | |
Business Operation | |
Infrastructure Inspection Predictive Maintenance | |
System Integration | |
Operational Impact
Improved operational efficiency by automatically creating, updating and closing automatically populated tickets in ServiceNow | |
Improved alignment between IT Ops and ITSM teams with bidirectional synchronization of incident ticket data | |
Enabled faster resolution and reduced MTTR | |