Case Studies SuperConcepts Helps Clients Plan and Protect Their Financial Futures

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	SuperConcepts Helps Clients Plan and Protect Their Financial Futures

SuperConcepts Helps Clients Plan and Protect Their Financial Futures

Technology Category	Analytics & Modeling - Machine Learning Application Infrastructure & Middleware - API Integration & Management
Applicable Functions	Business Operation Quality Assurance
Services	Cybersecurity Services System Integration
Challenge	In 2021, SuperConcepts faced increasingly sophisticated email threats that bypassed their existing security measures, including Microsoft 365 and a secure email gateway (SEG). Despite implementing security awareness training and multifactor authentication, the company continued to receive email attacks, which required manual remediation by the cybersecurity team. This process was time-consuming and not scalable, leading to concerns about the potential for a significant security incident and the need for a more effective solution to protect their email ecosystem. Read More
About Customer	SuperConcepts is Australia's largest provider of administrative services for self-managed superannuation funds (SMSFs), which are a self-managed version of the compulsory superannuation fund for Australian workers. For over 30 years, SuperConcepts has supported accounting firms, financial advisers, and individuals in managing their retirement savings. The company operates on two strategic pillars: SMSF administration services to ensure tax and legal compliance, and SuperMate, a specialist SMSF accounting software. With a team of 650+ employees, SuperConcepts handles sensitive financial data, making security a critical concern. Read More
Solution	SuperConcepts implemented Abnormal's API-based email security solution to address the sophisticated email threats bypassing their existing security measures. The integration with Microsoft 365 was seamless, allowing Abnormal to start ingesting data and learning the environment immediately. During the proof of value, Abnormal identified and flagged several VIP spear phishing attacks and a third-party attack in progress. Abnormal's behavioral threat detection solution auto-remediates threats, freeing up the cybersecurity team to focus on other security topics. The solution also includes VendorBase, which monitors vendor activity and accounts for indicators of compromise, providing comprehensive email protection in real-time. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Machine Learning

Application Infrastructure & Middleware - API Integration & Management

Applicable Functions

Business Operation

Quality Assurance

Services

Cybersecurity Services

System Integration

Challenge

In 2021, SuperConcepts faced increasingly sophisticated email threats that bypassed their existing security measures, including Microsoft 365 and a secure email gateway (SEG). Despite implementing security awareness training and multifactor authentication, the company continued to receive email attacks, which required manual remediation by the cybersecurity team. This process was time-consuming and not scalable, leading to concerns about the potential for a significant security incident and the need for a more effective solution to protect their email ecosystem.

About Customer

SuperConcepts is Australia's largest provider of administrative services for self-managed superannuation funds (SMSFs), which are a self-managed version of the compulsory superannuation fund for Australian workers. For over 30 years, SuperConcepts has supported accounting firms, financial advisers, and individuals in managing their retirement savings. The company operates on two strategic pillars: SMSF administration services to ensure tax and legal compliance, and SuperMate, a specialist SMSF accounting software. With a team of 650+ employees, SuperConcepts handles sensitive financial data, making security a critical concern.

Solution

SuperConcepts implemented Abnormal's API-based email security solution to address the sophisticated email threats bypassing their existing security measures. The integration with Microsoft 365 was seamless, allowing Abnormal to start ingesting data and learning the environment immediately. During the proof of value, Abnormal identified and flagged several VIP spear phishing attacks and a third-party attack in progress. Abnormal's behavioral threat detection solution auto-remediates threats, freeing up the cybersecurity team to focus on other security topics. The solution also includes VendorBase, which monitors vendor activity and accounts for indicators of compromise, providing comprehensive email protection in real-time.

Impact #1	Abnormal's solution auto-remediates email threats, reducing the manual workload for the cybersecurity team.
Impact #2	The integration with Microsoft 365 was seamless, allowing for immediate data ingestion and environment learning.
Impact #3	Abnormal's behavioral threat detection solution provides peace of mind by blocking and auto-remediating email threats.

Impact #1

Abnormal's solution auto-remediates email threats, reducing the manual workload for the cybersecurity team.

Impact #2

The integration with Microsoft 365 was seamless, allowing for immediate data ingestion and environment learning.

Impact #3

Abnormal's behavioral threat detection solution provides peace of mind by blocking and auto-remediating email threats.

Benefit #1	Abnormal detected and blocked 1,000+ email attacks that bypassed the existing SEG.
Benefit #2	$422K value of a business email compromise attack detected and blocked by Abnormal.

Benefit #1

Abnormal detected and blocked 1,000+ email attacks that bypassed the existing SEG.

Benefit #2

$422K value of a business email compromise attack detected and blocked by Abnormal.

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Overview

SuperConcepts Helps Clients Plan and Protect Their Financial Futures

Operational Impact

Quantitative Benefit