Conservice Case Studies SupErChArgEd ESg rEporting: Exemplifying transparency through robust technology & reporting frameworks

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	SupErChArgEd ESg rEporting: Exemplifying transparency through robust technology & reporting frameworks Conservice

SupErChArgEd ESg rEporting: Exemplifying transparency through robust technology & reporting frameworks

Conservice

Technology Category	Analytics & Modeling - Data-as-a-Service Analytics & Modeling - Real Time Analytics
Applicable Functions	Business Operation
Use Cases	Energy Management System Regulatory Compliance Monitoring
Services	Data Science Services
Challenge	RPAI, a real estate investment trust (REIT) that owns and operates high-quality, strategically located open-air shopping centers, sought to enhance their ESG (Environmental, Social, Governance) disclosures. The company wanted to provide comprehensive, fair, accurate, timely, and understandable outcomes designed for regulatory agencies and other public communications. However, they faced uncertainty on how to efficiently disclose the full scope of their environmental data, including energy, water, and waste data, as well as effectively communicate their ESG accomplishments. Until this point, RPAI had been utilizing quarterly investor presentations and earnings calls as platforms to showcase their ESG efforts and had compiled data via manually tracked company utility logs. They wanted to move beyond the ISS benchmarking tool they’d been using and create a more structured reporting scope. Read More
About Customer	RPAI is a real estate investment trust (REIT) that owns and operates high-quality, strategically located open-air shopping centers, including properties with a mixed-use component. The company is headquartered in Oak Brook, IL, and is focused on providing a hands-on approach with their tenants while delivering a best-in-class experience for their guests. RPAI aims to generate long-term shareholder value through the ownership, operation, mixed-use expansion, and redevelopment of high-quality, retail-driven assets. The company's portfolio includes 102 retail operating properties encompassing approximately 20.0 million square feet of space, which is predominantly located in 10 major metropolitan areas throughout the United States. Read More
Solution	RPAI engaged Conservice to utilize their ESG platform to focus on quantitative performance metrics and create and implement a robust, strategic, long-term road map centered on the company’s qualitative initiatives. The platform enabled the company to begin tracking a baseline of metrics including energy and water consumption, greenhouse gas emission data, and more. RPAI embraced Conservice’s digital tracking system and easy-to-use dashboards, which provided instant, up-to-date, in-depth reporting and analytics. Conservice also helped RPAI conduct its first materiality assessment to determine the topics that best reflect the company’s impacts and how they influence the decisions of their stakeholders. They created a list of potential material topics based on industry standards and peer benchmarking and engaged stakeholders, senior leadership teams, and board members to rank the importance of each issue to them, as well as its potential impact on RPAI. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Data-as-a-Service

Analytics & Modeling - Real Time Analytics

Applicable Functions

Business Operation

Use Cases

Energy Management System

Regulatory Compliance Monitoring

Services

Data Science Services

Challenge

RPAI, a real estate investment trust (REIT) that owns and operates high-quality, strategically located open-air shopping centers, sought to enhance their ESG (Environmental, Social, Governance) disclosures. The company wanted to provide comprehensive, fair, accurate, timely, and understandable outcomes designed for regulatory agencies and other public communications. However, they faced uncertainty on how to efficiently disclose the full scope of their environmental data, including energy, water, and waste data, as well as effectively communicate their ESG accomplishments. Until this point, RPAI had been utilizing quarterly investor presentations and earnings calls as platforms to showcase their ESG efforts and had compiled data via manually tracked company utility logs. They wanted to move beyond the ISS benchmarking tool they’d been using and create a more structured reporting scope.

About Customer

RPAI is a real estate investment trust (REIT) that owns and operates high-quality, strategically located open-air shopping centers, including properties with a mixed-use component. The company is headquartered in Oak Brook, IL, and is focused on providing a hands-on approach with their tenants while delivering a best-in-class experience for their guests. RPAI aims to generate long-term shareholder value through the ownership, operation, mixed-use expansion, and redevelopment of high-quality, retail-driven assets. The company's portfolio includes 102 retail operating properties encompassing approximately 20.0 million square feet of space, which is predominantly located in 10 major metropolitan areas throughout the United States.

Solution

RPAI engaged Conservice to utilize their ESG platform to focus on quantitative performance metrics and create and implement a robust, strategic, long-term road map centered on the company’s qualitative initiatives. The platform enabled the company to begin tracking a baseline of metrics including energy and water consumption, greenhouse gas emission data, and more. RPAI embraced Conservice’s digital tracking system and easy-to-use dashboards, which provided instant, up-to-date, in-depth reporting and analytics. Conservice also helped RPAI conduct its first materiality assessment to determine the topics that best reflect the company’s impacts and how they influence the decisions of their stakeholders. They created a list of potential material topics based on industry standards and peer benchmarking and engaged stakeholders, senior leadership teams, and board members to rank the importance of each issue to them, as well as its potential impact on RPAI.

Impact #1	RPAI was able to showcase an extensive materiality matrix that ranked 21 ESG priorities by their impact on RPAI and importance to stakeholders.
Impact #2	RPAI also updated its Code of Business Conduct and Ethics, set a Board diversity target goal, and highlighted key statistical data points throughout the report.
Impact #3	During this journey, RPAI wanted to address the unprecedented, life-changing events in 2020, namely COVID-19 and the growing demand for social equity. The company chose to include two pages within their CSR report that addressed both of those issues head-on, highlighting the diversity target they set for their board of directors, sharing general metrics specific to diversity, and showcasing how the company supported the RPAI community.

Impact #1

RPAI was able to showcase an extensive materiality matrix that ranked 21 ESG priorities by their impact on RPAI and importance to stakeholders.

Impact #2

RPAI also updated its Code of Business Conduct and Ethics, set a Board diversity target goal, and highlighted key statistical data points throughout the report.

Impact #3

During this journey, RPAI wanted to address the unprecedented, life-changing events in 2020, namely COVID-19 and the growing demand for social equity. The company chose to include two pages within their CSR report that addressed both of those issues head-on, highlighting the diversity target they set for their board of directors, sharing general metrics specific to diversity, and showcasing how the company supported the RPAI community.

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Overview

SupErChArgEd ESg rEporting: Exemplifying transparency through robust technology & reporting frameworks

Operational Impact