Sedex Case Studies Suntory's Sustainable Supply Chain Management with Sedex

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	Suntory's Sustainable Supply Chain Management with Sedex Sedex

Suntory's Sustainable Supply Chain Management with Sedex

Sedex

Technology Category	Cybersecurity & Privacy - Identity & Authentication Management Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions	Logistics & Transportation Procurement
Use Cases	Inventory Management Supply Chain Visibility
Challenge	Suntory, a global beverage company, was facing challenges in managing its supply chain responsibly and sustainably. The company had a mission to create harmony with people and nature, which required sourcing more responsibly. However, the company was struggling with managing both reputational and actualized risks at supplier sites. Suntory was independently managing environmental, social, and governance (ESG) to mitigate supply chain-related risks. However, the company's global operations had different approaches to managing suppliers, with modern slavery legislation varying between the different countries Suntory operates within. Suntory recognized that to make a greater impact and deliver positive change for workers within their global supply chain, they needed to work within a broader framework. Read More
About Customer	Suntory is a global beverage company with a diverse portfolio of brands including Ribena, Lucozade, Jim Beam bourbon whiskey, and premium Japanese whiskeys Hibiki, Yamazaki and Hakushu. The company operates in various regions around the world, each with its own unique approach to managing suppliers. Suntory is committed to creating harmony with people and nature, which is reflected in its mission to source more responsibly and sustainably. The company recognizes the importance of mitigating supply chain-related risks and is dedicated to improving working conditions at supplier sites. Read More
Solution	Suntory decided to join Sedex, a global membership organization dedicated to driving improvements in ethical and responsible business practices in global supply chains. Sedex provided Suntory with a common set of tools and standards to collaborate with suppliers and streamline the sharing of data. Suntory began working with their Sedex account manager to design a responsible sourcing strategy based on meeting immediate needs and identifying continuous improvement activities. Suntory used the Sedex Self-Assessment Questionnaire (SAQ) to manage supplier information, which was a significant upgrade from using a spreadsheet. The SAQ covered multiple risk topics and was aligned with the Ethical Trade Initiative (ETI) base code and the SA8000 standard. Suntory's suppliers' responses directly related to risk scores, which Suntory used in policy and guideline making. Suntory also proactively engaged suppliers to provide constructive feedback on areas a supplier can improve. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Identity & Authentication Management

Platform as a Service (PaaS) - Application Development Platforms

Applicable Functions

Logistics & Transportation

Procurement

Use Cases

Inventory Management

Supply Chain Visibility

Challenge

Suntory, a global beverage company, was facing challenges in managing its supply chain responsibly and sustainably. The company had a mission to create harmony with people and nature, which required sourcing more responsibly. However, the company was struggling with managing both reputational and actualized risks at supplier sites. Suntory was independently managing environmental, social, and governance (ESG) to mitigate supply chain-related risks. However, the company's global operations had different approaches to managing suppliers, with modern slavery legislation varying between the different countries Suntory operates within. Suntory recognized that to make a greater impact and deliver positive change for workers within their global supply chain, they needed to work within a broader framework.

About Customer

Suntory is a global beverage company with a diverse portfolio of brands including Ribena, Lucozade, Jim Beam bourbon whiskey, and premium Japanese whiskeys Hibiki, Yamazaki and Hakushu. The company operates in various regions around the world, each with its own unique approach to managing suppliers. Suntory is committed to creating harmony with people and nature, which is reflected in its mission to source more responsibly and sustainably. The company recognizes the importance of mitigating supply chain-related risks and is dedicated to improving working conditions at supplier sites.

Solution

Suntory decided to join Sedex, a global membership organization dedicated to driving improvements in ethical and responsible business practices in global supply chains. Sedex provided Suntory with a common set of tools and standards to collaborate with suppliers and streamline the sharing of data. Suntory began working with their Sedex account manager to design a responsible sourcing strategy based on meeting immediate needs and identifying continuous improvement activities. Suntory used the Sedex Self-Assessment Questionnaire (SAQ) to manage supplier information, which was a significant upgrade from using a spreadsheet. The SAQ covered multiple risk topics and was aligned with the Ethical Trade Initiative (ETI) base code and the SA8000 standard. Suntory's suppliers' responses directly related to risk scores, which Suntory used in policy and guideline making. Suntory also proactively engaged suppliers to provide constructive feedback on areas a supplier can improve.

Impact #1	By joining Sedex, Suntory was able to level up their responsible sourcing programme quickly. The company was able to identify actualized risks and resolve current non-compliances at supplier sites in a timely manner. Suntory also defined risk areas for supplier sites, helping them monitor specific risks in their supply chain, and setting expectations for suppliers. The company worked with suppliers in a proactive manner to help them identify areas of improvement. As a result, Suntory has observed an increase in positive engagement from retailers and wholesalers since joining Sedex. Their responsible sourcing programme has helped Suntory demonstrate positive outcomes and enhance trust, with the improvement in supplier compliance correlating with supplier quality.

Impact #1

By joining Sedex, Suntory was able to level up their responsible sourcing programme quickly. The company was able to identify actualized risks and resolve current non-compliances at supplier sites in a timely manner. Suntory also defined risk areas for supplier sites, helping them monitor specific risks in their supply chain, and setting expectations for suppliers. The company worked with suppliers in a proactive manner to help them identify areas of improvement. As a result, Suntory has observed an increase in positive engagement from retailers and wholesalers since joining Sedex. Their responsible sourcing programme has helped Suntory demonstrate positive outcomes and enhance trust, with the improvement in supplier compliance correlating with supplier quality.

Benefit #1	Suntory mapped over 1,000 supplier sites within their supply chain
Benefit #2	Suntory has risk scores for over 850 sites
Benefit #3	SMETA audit data for nearly 450 sites

Benefit #1

Suntory mapped over 1,000 supplier sites within their supply chain

Benefit #2

Suntory has risk scores for over 850 sites

Benefit #3

SMETA audit data for nearly 450 sites

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Overview

Suntory's Sustainable Supply Chain Management with Sedex

Operational Impact

Quantitative Benefit