Case Studies
Success Story – Progressive Casualty Insurance
Overview
Functional Applications - Enterprise Asset Management Systems (EAM) Functional Applications - Inventory Management Systems Functional Applications - Remote Monitoring & Control Systems | |
Business Operation Facility Management | |
Building Automation & Control Remote Asset Management | |
Software Design & Engineering Services System Integration Training | |
Operational Impact
By thoroughly and honestly examining what had gone wrong in the first project, Progressive Casualty Insurance achieved phenomenal success with the update project, which was on time and on budget. | |
The real estate team has received unsolicited positive feedback from people throughout the company and the systems they put in place are used. | |
The facilities staff are independently investigating other application modules. | |
Quantitative Benefit
The team now tracks 70,000 tickets annually, up from 15,000. | |
They reduced the number of SLAs from 100,000 to 2,000. | |