Success Story – Frejus Tunnel

Having identified these tunnel maintenance issues, TECNOSITAF began working with ARCHIBUS to integrate and update their maintenance systems in 2014. The first step in the process was to gather and update the relevant data about the tunnel assets and systems. This involved updating and creating new CAD drawings and recording asset information for over 4,300 pieces of equipment over 13 kilometers of tunnel, 5 buildings, and 26,000 square meters of platform space. By the fall of 2014, TECNOSITAF was ready to integrate this new data into the ARCHIBUS Building Operations Management application to modernize their workflow processes. The Excel spreadsheet was abandoned as TECNOSITAF began directing 60 staff members over 5 work teams managing 5 service lines all through one platform. With the On Demand Work application, not only was the day-to-day operation of the tunnel made more efficient, but the work order and maintenance processes were also integrated and simplified. Work orders could now be generated with a click of a button. With the workflow process streamlined, TECNOSITAF turned their attention to asset management. The first step was to integrate asset history with the work order process, so that the craft person assigned to a ticket had access to the maintenance history of the asset, better equipping him to do his job effectively and efficiently. The second step was to begin the transition into preventive maintenance rather than just repairs. This meant that, in 2015, TECNOSITAF focused on implementing equipment monitoring. This not only made it easier to know when a piece of equipment broke, but also realize when equipment was starting to malfunction. And it became possible to increase system efficiency by tracking energy consumption.