Case Studies Success Story: DLC Technology Solutions, Inc.

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	Success Story: DLC Technology Solutions, Inc.

Success Story: DLC Technology Solutions, Inc.

Technology Category	Infrastructure as a Service (IaaS) - Backup & Recovery Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries	Healthcare & Hospitals Professional Service
Applicable Functions	Business Operation Quality Assurance
Services	Cloud Planning, Design & Implementation Services System Integration Training
Challenge	DLC Technology Solutions, Inc. faced significant challenges in delivering enterprise-class backup and disaster recovery (BDR) solutions to their clients. Initially, they attempted to build their own BDR solution, but this approach was fraught with issues. The backup swaps were inconsistent, and the media was rarely taken off-site, posing a risk of data loss in the event of a physical disaster. Even when the media was taken off-site, the recovery process was too lengthy and complex. The DIY solution was laden with risks such as human error, hidden costs, physical loss if the backup was local, and lengthy recovery times if the backup was off-site. Darren Crane, the founder, admitted that the recovery process could take days, depending on various factors. Read More
About Customer	DLC Technology Solutions, Inc. is a consultative technology firm founded by Darren Crane in 2005. The company specializes in providing best-in-class IT solutions and support for small to medium-sized businesses (SMBs) in New Jersey, Pennsylvania, and Delaware. What sets DLC apart from other IT services firms is its enterprise-class IT approach, which involves finding the most robust solutions available for their clients. DLC serves a diverse range of industries, including healthcare, legal, equipment dealers, and business technologies, with a focus on SMBs. The company has a client base of over 30 businesses and is committed to delivering high-quality, scalable, and affordable IT solutions. Read More
Solution	DLC Technology Solutions, Inc. found the answer to their BDR challenges in Datto SIRIS. This solution met their high standards for robustness, scalability, and affordability. Datto SIRIS combines top-notch backup software with custom-built hardware and a nationwide network of data centers, creating a fully integrated backup and disaster recovery solution. The solution is compatible with Macs, Windows, servers, desktops, and NAS devices, and offers extremely fast backups that can occur as frequently as every 15 minutes. One of the standout features of Datto SIRIS is its ability to virtualize the most recent backup and boot it on the network in case of server failure, allowing users to be online in minutes. In the event of a total disaster, the server can be booted in the cloud, and users can be up and running in a matter of hours. Additionally, the solution is packaged to minimize upfront costs, with a monthly fee for the entire solution and no contract, making it an affordable option for SMBs. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Backup & Recovery

Infrastructure as a Service (IaaS) - Hybrid Cloud

Applicable Industries

Healthcare & Hospitals

Professional Service

Applicable Functions

Business Operation

Quality Assurance

Services

Cloud Planning, Design & Implementation Services

System Integration

Training

Challenge

DLC Technology Solutions, Inc. faced significant challenges in delivering enterprise-class backup and disaster recovery (BDR) solutions to their clients. Initially, they attempted to build their own BDR solution, but this approach was fraught with issues. The backup swaps were inconsistent, and the media was rarely taken off-site, posing a risk of data loss in the event of a physical disaster. Even when the media was taken off-site, the recovery process was too lengthy and complex. The DIY solution was laden with risks such as human error, hidden costs, physical loss if the backup was local, and lengthy recovery times if the backup was off-site. Darren Crane, the founder, admitted that the recovery process could take days, depending on various factors.

About Customer

DLC Technology Solutions, Inc. is a consultative technology firm founded by Darren Crane in 2005. The company specializes in providing best-in-class IT solutions and support for small to medium-sized businesses (SMBs) in New Jersey, Pennsylvania, and Delaware. What sets DLC apart from other IT services firms is its enterprise-class IT approach, which involves finding the most robust solutions available for their clients. DLC serves a diverse range of industries, including healthcare, legal, equipment dealers, and business technologies, with a focus on SMBs. The company has a client base of over 30 businesses and is committed to delivering high-quality, scalable, and affordable IT solutions.

Solution

DLC Technology Solutions, Inc. found the answer to their BDR challenges in Datto SIRIS. This solution met their high standards for robustness, scalability, and affordability. Datto SIRIS combines top-notch backup software with custom-built hardware and a nationwide network of data centers, creating a fully integrated backup and disaster recovery solution. The solution is compatible with Macs, Windows, servers, desktops, and NAS devices, and offers extremely fast backups that can occur as frequently as every 15 minutes. One of the standout features of Datto SIRIS is its ability to virtualize the most recent backup and boot it on the network in case of server failure, allowing users to be online in minutes. In the event of a total disaster, the server can be booted in the cloud, and users can be up and running in a matter of hours. Additionally, the solution is packaged to minimize upfront costs, with a monthly fee for the entire solution and no contract, making it an affordable option for SMBs.

Impact #1	Datto SIRIS has enabled DLC to deliver enterprise-class BDR solutions to their clients, ensuring fast recovery times and robust data protection.
Impact #2	The solution's ability to virtualize backups and boot them on the network has significantly reduced downtime for clients, enhancing their business continuity.
Impact #3	DLC has been able to secure new clients, including a non-profit healthcare client that required a BDR plan to receive grant funding.

Impact #1

Datto SIRIS has enabled DLC to deliver enterprise-class BDR solutions to their clients, ensuring fast recovery times and robust data protection.

Impact #2

The solution's ability to virtualize backups and boot them on the network has significantly reduced downtime for clients, enhancing their business continuity.

Impact #3

DLC has been able to secure new clients, including a non-profit healthcare client that required a BDR plan to receive grant funding.

Benefit #1	Backups can occur as frequently as every 15 minutes.
Benefit #2	Recovery time is reduced to minutes in case of server failure.
Benefit #3	In the event of a total disaster, users can be up and running in a matter of hours.

Benefit #1

Backups can occur as frequently as every 15 minutes.

Benefit #2

Recovery time is reduced to minutes in case of server failure.

Benefit #3

In the event of a total disaster, users can be up and running in a matter of hours.

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Overview

Success Story: DLC Technology Solutions, Inc.

Operational Impact

Quantitative Benefit