Case Studies Success Story: Bardissi Enterprises, LLC - The Move to Datto Was Easy

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	Success Story: Bardissi Enterprises, LLC - The Move to Datto Was Easy

Success Story: Bardissi Enterprises, LLC - The Move to Datto Was Easy

Technology Category	Infrastructure as a Service (IaaS) - Backup & Recovery Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries	Professional Service Software
Applicable Functions	Business Operation Facility Management
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Bardissi Enterprises faced a critical challenge when their existing backup and disaster recovery (BDR) solution from Axcient failed, resulting in a complete data loss. This incident highlighted the unreliability of their current BDR solution, which was unacceptable for both their internal operations and their clients. The failure of the Axcient appliance, which did not back up virtual machines running on it, led to a significant data recovery cost of $10,000. This situation necessitated a search for a more robust, reliable, and cost-effective BDR solution to ensure data integrity and continuity for Bardissi and its clients. Read More
About Customer	Bardissi Enterprises, LLC, founded in 2000, is a technology solutions company based in Hatfield, Pennsylvania. Initially focused on network-based installation, setup, and support, Bardissi has evolved to specialize in providing managed services and support, along with customer-friendly and economical technology solutions. The company aims to be a full-service Managed Service Provider (MSP), offering a range of services to its clients. With an annual growth rate of 10% and over 1,000 clients, Bardissi is committed to delivering high-quality technology solutions and maintaining strong relationships with its customers. Read More
Solution	After experiencing a significant data loss with Axcient, Bardissi Enterprises conducted a thorough search for a new BDR solution and chose Datto. Datto met all their requirements, including scalability, security, proof of backup, minimized downtime, support, and affordability. The transition to Datto was smooth, providing Bardissi with a reliable BDR partner that enhanced their technical and financial relationships with clients. Datto's solution offered features such as scalable support for small to medium-sized businesses, the ability to validate backups with screenshots, accurate monitoring of backup devices, secure data storage both locally and off-site, and prevention of major downtime during failures. Additionally, Datto's 100% US-based development, sales, and tech support ensured high-quality service and support for Bardissi and its clients. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Backup & Recovery

Infrastructure as a Service (IaaS) - Hybrid Cloud

Applicable Industries

Professional Service

Software

Applicable Functions

Business Operation

Facility Management

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Bardissi Enterprises faced a critical challenge when their existing backup and disaster recovery (BDR) solution from Axcient failed, resulting in a complete data loss. This incident highlighted the unreliability of their current BDR solution, which was unacceptable for both their internal operations and their clients. The failure of the Axcient appliance, which did not back up virtual machines running on it, led to a significant data recovery cost of $10,000. This situation necessitated a search for a more robust, reliable, and cost-effective BDR solution to ensure data integrity and continuity for Bardissi and its clients.

About Customer

Bardissi Enterprises, LLC, founded in 2000, is a technology solutions company based in Hatfield, Pennsylvania. Initially focused on network-based installation, setup, and support, Bardissi has evolved to specialize in providing managed services and support, along with customer-friendly and economical technology solutions. The company aims to be a full-service Managed Service Provider (MSP), offering a range of services to its clients. With an annual growth rate of 10% and over 1,000 clients, Bardissi is committed to delivering high-quality technology solutions and maintaining strong relationships with its customers.

Solution

After experiencing a significant data loss with Axcient, Bardissi Enterprises conducted a thorough search for a new BDR solution and chose Datto. Datto met all their requirements, including scalability, security, proof of backup, minimized downtime, support, and affordability. The transition to Datto was smooth, providing Bardissi with a reliable BDR partner that enhanced their technical and financial relationships with clients. Datto's solution offered features such as scalable support for small to medium-sized businesses, the ability to validate backups with screenshots, accurate monitoring of backup devices, secure data storage both locally and off-site, and prevention of major downtime during failures. Additionally, Datto's 100% US-based development, sales, and tech support ensured high-quality service and support for Bardissi and its clients.

Impact #1	Bardissi Enterprises successfully transitioned to Datto, ensuring reliable backup and disaster recovery for their internal operations and clients.
Impact #2	The new BDR solution from Datto provided enhanced scalability, security, and proof of backup, addressing the shortcomings of their previous solution.
Impact #3	Datto's solution minimized downtime and ensured data security, both locally and off-site, improving Bardissi's operational efficiency.

Impact #1

Bardissi Enterprises successfully transitioned to Datto, ensuring reliable backup and disaster recovery for their internal operations and clients.

Impact #2

The new BDR solution from Datto provided enhanced scalability, security, and proof of backup, addressing the shortcomings of their previous solution.

Impact #3

Datto's solution minimized downtime and ensured data security, both locally and off-site, improving Bardissi's operational efficiency.

Benefit #1	Recovered data cost Bardissi $10,000 after the Axcient failure.
Benefit #2	Datto supports over 5,000 channel partners throughout North America and Europe.

Benefit #1

Recovered data cost Bardissi $10,000 after the Axcient failure.

Benefit #2

Datto supports over 5,000 channel partners throughout North America and Europe.

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Overview

Success Story: Bardissi Enterprises, LLC - The Move to Datto Was Easy

Operational Impact

Quantitative Benefit