Bizimply
Case Studies
Streamlining Workforce Management in Coffee Retail: A Case Study of Pioneers UK Limited
Overview
Streamlining Workforce Management in Coffee Retail: A Case Study of Pioneers UK LimitedBizimply |
Sensors - Temperature Sensors | |
Buildings Retail | |
Sales & Marketing | |
Personnel Tracking & Monitoring Retail Store Automation | |
System Integration | |
Operational Impact
The implementation of Bizimply's solution has brought significant operational benefits to Pioneers UK Limited. Store managers are now able to spend more time in the front of house looking after customers, managing staff and helping out with tasks such as filling the displays with cakes and sandwiches. This has improved customer relations and staff morale. The solution has also eliminated problems with clocking in and clocking out, which used to be a challenge with the previous system that scanned fingerprints. The questionnaire feature on the Timestation has enabled the company to measure employee satisfaction levels and identify any problems such as understaffing during peak hours. The company also uses Bizimply to measure KPIs such as sales per labour hour, which helps with budgeting. | |
Quantitative Benefit
Store managers' time spent on timekeeping and wage calculation reduced from hours to just five minutes. | |
Time taken for payroll processing at the head office reduced from two and a half person-days to half a person-day. | |
Accurate recording of staff time, including breaks, to the second. | |