Integrify
Case Studies
Streamlining Workflow and Enhancing Reporting Capabilities: A Case Study on SONY Network Entertainment
Overview
Streamlining Workflow and Enhancing Reporting Capabilities: A Case Study on SONY Network EntertainmentIntegrify |
Automation & Control - Human Machine Interface (HMI) Functional Applications - Enterprise Resource Planning Systems (ERP) | |
Cement Construction & Infrastructure | |
Inventory Management Process Control & Optimization | |
Cloud Planning, Design & Implementation Services System Integration | |
Operational Impact
The implementation of Integrify has streamlined the processes within the Content Operations team at SNE. More processes are now handled and available for tracking via Integrify, providing managers with greater visibility into what the team is working on and operators with a more consolidated resource for task assignments. The team is processing about the same number of requests (50 to 60 each month) as before, but the processes are much more intuitive and transparent for the users. Additionally, SNE’s Integration specialists began exporting reports on open requests into Excel, and by using an algorithm, they’re able to prioritize requests based on related information within the ticket rather than using an arbitrary due date. This has led to more efficient planning for future initiatives. | |
Quantitative Benefit
Integrify has been shown to reduce direct workflow costs by more than 30% | |
Cut process management cycle times in half | |
Deliver positive ROI in less than three months | |