Streamlining Volunteer Training in The Soldiers Project through Automation

The Soldiers Project, an organization providing free counseling to service members and their families, faced a significant challenge in managing their data across multiple platforms. The organization had to manually enter information from one platform to another, a process that was not only time-consuming but also prone to errors. This issue was particularly problematic during the training stage of their operations, where they had to register attendees across different platforms to keep the information accurate and synced. The tedious manual tasks were taking away valuable time that could have been used to expand their network and reach more soldiers.

The Soldiers Project is a non-profit organization founded by Judith Broder, a clinical psychiatrist, in 2010. The organization provides free counseling services to service members returning from war and their families. The team, which has grown from just Broder to more than a dozen members, offers mental health services to soldiers across seven states. To achieve their goal of helping soldiers, the team enlists and trains a network of clinicians. However, the organization faced challenges in managing their data across multiple platforms, particularly during the training stage of their operations.