Streamlining Scheduling and Data Management for eSight Eyewear with IoT

eSight Eyewear, a company that provides electronic glasses to help the visually impaired see again, was facing a significant challenge in managing their client scheduling and data management. The popularity of their product, the eSight 3, meant that they had to schedule a large number of in-person demonstrations to show how the technology works. Before implementing a new solution, each of their clients would spend at least 30 minutes responding to scheduling emails. Additionally, eSight's Vision Advocates spent about an hour's worth of work per client just on scheduling the first demonstration. This process involved multiple calls, including reminder calls and often missed calls. The company needed a solution that would streamline this process and improve the scheduling experience.

eSight Eyewear is a company that has developed a product called eSight 3, a head-mounted display that utilizes a high-speed, HD camera, a custom vision profile, and user-based settings to bring sight back to the visually impaired. The company was founded by Conrad Lewis, who was inspired to create the device due to his sisters' macular degeneration. The company's mission is to help the visually impaired see again, giving back not just vision, but also careers, weddings, and most importantly, detail. Their product is popular, and they have a large number of clients who require in-person demonstrations to understand how the technology works.