Guesty
Case Studies
Streamlining Property Management with IoT: A Case Study on Tangy Mgmt
Overview
Streamlining Property Management with IoT: A Case Study on Tangy MgmtGuesty |
Networks & Connectivity - 5G Platform as a Service (PaaS) - Application Development Platforms | |
Buildings Telecommunications | |
Inventory Management Time Sensitive Networking | |
Training | |
Operational Impact
The adoption of Guesty’s 24/7 Guest Communication Service significantly improved Tangy Mgmt's operational efficiency. The service ensured that all guest inquiries were promptly addressed, improving guest satisfaction and conversion rates. The integration with various OTAs streamlined the management of their portfolio across platforms, saving valuable time and effort. The transparent invoicing and precise data provided by Guesty’s Owners Portal kept property owners informed and engaged. Moreover, the service freed up Victor’s time, allowing him to focus on shaping the business and realizing his vision for Tangy. The improvement to his work-life balance was significant. With Guesty’s support, Tangy Mgmt is now planning an exciting expansion into more multi-family properties and condos as they move towards the ultra-luxury market on Miami’s Golden Coast. | |
Quantitative Benefit
Guest inquiries were answered within an hour, meeting Airbnb’s response targets and maximizing the visibility of their properties per platform. | |
Integration with several OTAs saved significant time spent navigating across platforms. | |
Guesty’s proactive communications converted cooler leads and inquiries into confirmed bookings. | |