EcoOnline
Case Studies
Streamlining Property Management Processes at Northgate with IoT
Overview
Streamlining Property Management Processes at Northgate with IoTEcoOnline |
Functional Applications - Computerized Maintenance Management Systems (CMMS) | |
Buildings | |
Maintenance | |
Time Sensitive Networking | |
System Integration | |
Operational Impact
The implementation of Info Exchange’s CAFM module has significantly improved Northgate's property management processes. The software has not only reduced the administrative burden for staff but also streamlined the reporting process, resulting in more accurate and detailed tickets. This has enabled the property maintenance team to plan their responses more effectively, leading to further efficiencies for the organization as a whole. Moreover, the ability to add supporting details to each job has increased transparency and reduced ambiguity, enabling Northgate to provide a better service to its customers. The use of remote forms has also made it easier for users to log on to the system and record property maintenance tickets, regardless of their location, further enhancing the company's operational efficiency. | |
Quantitative Benefit
Reduced time spent dealing with property-related requests, allowing site managers to focus on their primary tasks | |
Increased efficiency in logging and managing property maintenance tickets | |
Greater detail and accuracy in ticket creation, providing a clearer basis for planning responses | |