Celonis Case Studies Streamlining Operations and Unlocking Capital: A Case Study on GE Healthcare and Celonis

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	Streamlining Operations and Unlocking Capital: A Case Study on GE Healthcare and Celonis Celonis

Streamlining Operations and Unlocking Capital: A Case Study on GE Healthcare and Celonis

Celonis

Technology Category	Sensors - Flow Meters Sensors - Liquid Detection Sensors
Applicable Industries	Healthcare & Hospitals Life Sciences
Use Cases	Inventory Management Real-Time Location System (RTLS)
Challenge	GE Healthcare, a global leader in medical technology and digital solutions, was faced with the challenge of maximizing performance across its worldwide customer base and distributed supply chain. The company was dealing with multiple transactional systems, making it difficult to connect the dots and streamline operations. The goal was to increase free cash flow and drive a culture of cash excellence, but achieving this required continuous improvement across all levels of the organization. The challenge was to implement small, targeted changes and incremental growth, rather than top-down mandates, to improve forecasting accuracy and prevent incorrect payments in Accounts Payable. Read More
About Customer	GE Healthcare is a global leader in medical technology and digital solutions. The company takes a data-driven approach to innovation and efficiency, aiming to streamline its day-to-day operations and unlock working capital within a competitive market. With customers across the world and a distributed supply chain, GE Healthcare faces the challenge of maximizing performance across multiple transactional systems. The company is committed to continuous improvement at all levels, focusing on small, targeted changes and incremental growth to drive better outcomes. Read More
Solution	GE Healthcare turned to Celonis Execution Management System (EMS) to drive better outcomes. The company adopted a strategy of making small, targeted changes and promoting incremental growth. This included implementing weekly reviews of finance estimates versus actuals in disbursement. These seemingly minor adjustments led to major breakthroughs, improving forecasting accuracy and preventing about one thousand incorrect payments in Accounts Payable every week. The company also focused on clear goal-setting, defining desired outputs to foster collective engagement across all departments and divisions. Furthermore, GE Healthcare moved away from viewing data-driven changes as one-off initiatives, instead integrating the evaluation and implementation of objective insights and improvement opportunities generated by Celonis into their daily work. Read More Log in to view content
Contents

Technology Category

Sensors - Flow Meters

Sensors - Liquid Detection Sensors

Applicable Industries

Healthcare & Hospitals

Life Sciences

Use Cases

Inventory Management

Real-Time Location System (RTLS)

Challenge

GE Healthcare, a global leader in medical technology and digital solutions, was faced with the challenge of maximizing performance across its worldwide customer base and distributed supply chain. The company was dealing with multiple transactional systems, making it difficult to connect the dots and streamline operations. The goal was to increase free cash flow and drive a culture of cash excellence, but achieving this required continuous improvement across all levels of the organization. The challenge was to implement small, targeted changes and incremental growth, rather than top-down mandates, to improve forecasting accuracy and prevent incorrect payments in Accounts Payable.

About Customer

GE Healthcare is a global leader in medical technology and digital solutions. The company takes a data-driven approach to innovation and efficiency, aiming to streamline its day-to-day operations and unlock working capital within a competitive market. With customers across the world and a distributed supply chain, GE Healthcare faces the challenge of maximizing performance across multiple transactional systems. The company is committed to continuous improvement at all levels, focusing on small, targeted changes and incremental growth to drive better outcomes.

Solution

GE Healthcare turned to Celonis Execution Management System (EMS) to drive better outcomes. The company adopted a strategy of making small, targeted changes and promoting incremental growth. This included implementing weekly reviews of finance estimates versus actuals in disbursement. These seemingly minor adjustments led to major breakthroughs, improving forecasting accuracy and preventing about one thousand incorrect payments in Accounts Payable every week. The company also focused on clear goal-setting, defining desired outputs to foster collective engagement across all departments and divisions. Furthermore, GE Healthcare moved away from viewing data-driven changes as one-off initiatives, instead integrating the evaluation and implementation of objective insights and improvement opportunities generated by Celonis into their daily work.

Impact #1	The use of Celonis EMS has led to significant operational improvements for GE Healthcare. The company has been able to streamline its operations, improve forecasting accuracy, and prevent incorrect payments, leading to a substantial increase in free cash flow. The strategy of implementing small, targeted changes has proven effective, leading to major breakthroughs from seemingly minor adjustments. Clear goal-setting has fostered collective engagement across all departments and divisions, while the integration of data-driven changes into daily work has ensured continuous improvement. The company has successfully created a culture of cash excellence, demonstrating the power of daily execution management in driving better outcomes.

Impact #1

The use of Celonis EMS has led to significant operational improvements for GE Healthcare. The company has been able to streamline its operations, improve forecasting accuracy, and prevent incorrect payments, leading to a substantial increase in free cash flow. The strategy of implementing small, targeted changes has proven effective, leading to major breakthroughs from seemingly minor adjustments. Clear goal-setting has fostered collective engagement across all departments and divisions, while the integration of data-driven changes into daily work has ensured continuous improvement. The company has successfully created a culture of cash excellence, demonstrating the power of daily execution management in driving better outcomes.

Benefit #1	Increased free cash flow by $1.3 billion in one year
Benefit #2	Prevented about one thousand incorrect payments in Accounts Payable every week
Benefit #3	Improved forecasting accuracy through weekly reviews of finance estimates versus actuals

Benefit #1

Increased free cash flow by $1.3 billion in one year

Benefit #2

Prevented about one thousand incorrect payments in Accounts Payable every week

Benefit #3

Improved forecasting accuracy through weekly reviews of finance estimates versus actuals

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Overview

Streamlining Operations and Unlocking Capital: A Case Study on GE Healthcare and Celonis

Operational Impact

Quantitative Benefit