Fergus Case Studies Streamlining Operations and Boosting Profitability: A Case Study of M B Electrical Services
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Streamlining Operations and Boosting Profitability: A Case Study of M B Electrical Services

Fergus
Actuators - Electrical Actuators
Sensors - Electrical Conductivity Sensors
Electrical Grids
Electronics
Inventory Management
M B Electrical Services, a family-run business with over two decades of experience in the electrical contracting industry, was facing challenges in managing their growing business. The company, known for its high-quality installations and repairs, was struggling with the manual input of all their business data. This included writing up all invoices and making manual copies for their own records. The owner and Managing Director, Mike Baines, realized the need for a more efficient job management solution to handle their increasing workload. The existing process was not only time-consuming but also prone to errors and mismanagement, potentially affecting their reputation and customer relationships.
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M B Electrical Services is a family-run business based in Oldham, with over 20 years' experience in the electrical contracting industry. They take pride in providing high-quality installations and repairs, establishing themselves as a trustworthy and reliable company with a wide range of customers. The company was facing challenges in managing their growing business due to the manual input of all their business data, including writing up all invoices and making manual copies for their own records. The owner and Managing Director, Mike Baines, was in search of a more efficient job management solution to handle their increasing workload.
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In search of a solution, Mike and his team explored various job management solutions and finally settled on Fergus Software. Fergus provided them with the functionalities they needed with the simplicity they wanted. The Fergus dashboard made tracking large numbers of jobs a breeze for the company, easily tracking the stage of every job from initial estimates through to the completion of invoices. Automated invoice reminders also ensured Mike and the team were able to keep on top of late payments, without having to manually chase customers. One of Mike’s favourite features on the Fergus platform is the materials price book. Using this, he has been able to accurately cost up jobs by searching for the materials using the price book search and finding accurate up-to-date prices from his suppliers.
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The implementation of Fergus Software has brought about significant operational improvements for M B Electrical Services. The company has been able to streamline their workflow, easily tracking the stage of every job from initial estimates through to the completion of invoices. Automated invoice reminders have eliminated the need for manual follow-ups for late payments, saving valuable time and resources. The materials price book feature has enabled accurate costing of jobs, ensuring up-to-date prices from suppliers. This has not only improved the efficiency of their operations but also helped them grow their business and become more profitable. They are no longer at risk of losing important job documents or missed payments, enhancing their reliability and customer trust.
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