RingCentral Case Studies Streamlining Music Journalism: Bullet Music's Experience with RingCentral Glip

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	Streamlining Music Journalism: Bullet Music's Experience with RingCentral Glip RingCentral

Streamlining Music Journalism: Bullet Music's Experience with RingCentral Glip

RingCentral

Technology Category	Robots - Wheeled Robots
Applicable Industries	Equipment & Machinery Telecommunications
Applicable Functions	Sales & Marketing
Use Cases	Inventory Management
Challenge	Bullet Music, an Atlanta-based music coverage company, faced significant challenges in coordinating its team of writers, photographers, and editors. The company, which publishes articles, videos, and podcasts covering a wide range of music styles, needed a way to efficiently assign and track tasks. The Editor-in-Chief, Sam Lawrence, was responsible for making and tracking assignments, but the team struggled with communication and task management. Initially, they tried using a Facebook group for communication, but found the mix of personal and work messages too confusing. Furthermore, the company was operating on a tight budget, making it difficult to invest in expensive project management tools. Read More
About Customer	Bullet Music is a music coverage company based in Atlanta, Georgia. Founded in 2016, the company aims to connect visitors to the musicians and sounds they love through articles, videos, and a bi-monthly podcast. Bullet Music covers a wide range of music styles, including electronic, rock, hip hop, and funk. The company is staffed by a small but dedicated team of about 20 people, including the leadership team, writers, and photographers. Despite operating on a tight budget, Bullet Music is committed to producing professional-quality content and publishing news while it is still relevant. Read More
Solution	The solution came in the form of RingCentral Glip, a team messaging platform that includes collaboration and productivity tools like file sharing, task management, and a shared calendar. Glip's mobile apps allowed the team to monitor conversations and respond quickly to assignments. The platform was particularly useful for group messaging, allowing Lawrence to communicate with specific team members without having to involve the entire team. Glip also proved to be a better match than email for immediate troubleshooting, such as when a writer or photographer had issues getting a concert venue to honor their press credentials. The platform's task management feature, Glip Tasks, allowed for structured collaboration, enabling the team to create tasks assigned to multiple people and track the progress of each task. Read More Log in to view content
Contents

Technology Category

Robots - Wheeled Robots

Applicable Industries

Equipment & Machinery

Telecommunications

Applicable Functions

Sales & Marketing

Use Cases

Inventory Management

Challenge

Bullet Music, an Atlanta-based music coverage company, faced significant challenges in coordinating its team of writers, photographers, and editors. The company, which publishes articles, videos, and podcasts covering a wide range of music styles, needed a way to efficiently assign and track tasks. The Editor-in-Chief, Sam Lawrence, was responsible for making and tracking assignments, but the team struggled with communication and task management. Initially, they tried using a Facebook group for communication, but found the mix of personal and work messages too confusing. Furthermore, the company was operating on a tight budget, making it difficult to invest in expensive project management tools.

About Customer

Bullet Music is a music coverage company based in Atlanta, Georgia. Founded in 2016, the company aims to connect visitors to the musicians and sounds they love through articles, videos, and a bi-monthly podcast. Bullet Music covers a wide range of music styles, including electronic, rock, hip hop, and funk. The company is staffed by a small but dedicated team of about 20 people, including the leadership team, writers, and photographers. Despite operating on a tight budget, Bullet Music is committed to producing professional-quality content and publishing news while it is still relevant.

Solution

The solution came in the form of RingCentral Glip, a team messaging platform that includes collaboration and productivity tools like file sharing, task management, and a shared calendar. Glip's mobile apps allowed the team to monitor conversations and respond quickly to assignments. The platform was particularly useful for group messaging, allowing Lawrence to communicate with specific team members without having to involve the entire team. Glip also proved to be a better match than email for immediate troubleshooting, such as when a writer or photographer had issues getting a concert venue to honor their press credentials. The platform's task management feature, Glip Tasks, allowed for structured collaboration, enabling the team to create tasks assigned to multiple people and track the progress of each task.

Impact #1	The use of RingCentral Glip has significantly improved Bullet Music's operations. The platform's team messaging and task management features have streamlined the process of assigning and tracking tasks, making it easier for the team to produce news and reviews on deadline. The ability to group message specific team members has eliminated the need to bombard the entire team with messages, reducing confusion and improving communication. Furthermore, the platform's offer of free accounts has provided a cost-effective solution for the company's budget constraints. Overall, Glip has enabled Bullet Music to operate more efficiently and effectively, enhancing its ability to deliver timely, high-quality content.

Impact #1

The use of RingCentral Glip has significantly improved Bullet Music's operations. The platform's team messaging and task management features have streamlined the process of assigning and tracking tasks, making it easier for the team to produce news and reviews on deadline. The ability to group message specific team members has eliminated the need to bombard the entire team with messages, reducing confusion and improving communication. Furthermore, the platform's offer of free accounts has provided a cost-effective solution for the company's budget constraints. Overall, Glip has enabled Bullet Music to operate more efficiently and effectively, enhancing its ability to deliver timely, high-quality content.

Benefit #1	Increased efficiency in task assignment and tracking
Benefit #2	Improved communication among team members
Benefit #3	Reduced confusion and clutter in team messages

Benefit #1

Increased efficiency in task assignment and tracking

Benefit #2

Improved communication among team members

Benefit #3

Reduced confusion and clutter in team messages

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Overview

Streamlining Music Journalism: Bullet Music's Experience with RingCentral Glip

Operational Impact

Quantitative Benefit