Case Studies Streamlining Hospitality Payment Processes for 88,000+ Agencies

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	Streamlining Hospitality Payment Processes for 88,000+ Agencies

Streamlining Hospitality Payment Processes for 88,000+ Agencies

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing Infrastructure as a Service (IaaS) - Cloud Storage Services Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation Quality Assurance
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	To handle expansive global commissions payment operations, Onyx’s legacy structure had three data centers in three different countries. However, Onyx soon grew out of this structure. Lacking a common backbone, the three data centers could not communicate effectively, creating different versions of the truth and slowing down IT processes. The Onyx infrastructure team decided to consolidate these data centers into two and create an AWS Cloud presence to streamline costs and take advantage of the cloud’s flexibility. They chose to move MicroStrategy to the cloud. Read More
About Customer	Onyx CenterSource (Onyx) is a business-to-business BI solutions and payments expert, focused on improving payment processes for those in the hospitality space. They are headquartered in Dallas, Texas but have operations in 30+ countries to serve clients like hotels, travel agencies, and corporate travel departments. With 350+ employees, they processed 350 million transactions, resulting in $1+ billion in commissions paid out to 88,000+ agencies. Read More
Solution	To determine whether this new cloud structure would work for them, Onyx tested proof of concept (POC) AWS Cloud environments. First, they built POC cloud environments and, within just a few months, they had set up an environment that was tailored to their needs. After diligently testing this environment with simple queries on every connected database, the Onyx infrastructure team confirmed that this network was ready to be tested by internal business users. To prepare for this next testing phase, they leveraged MicroStrategy engineers’ expertise to configure intuitive AWS Cloud Formation templates. These templates simplify cloud provisioning and management so that the BI team can better govern their cloud environments. For this internal testing, Onyx business users carried out their daily operations on this AWS Cloud environment for two weeks—and with great success. The business users reported a seamless experience without any disruptions in their daily operations and even reported faster processing times. With this indisputable thumbs up, the Onyx infrastructure team was able to quickly move their on-premise MicroStrategy database to AWS Cloud. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Infrastructure as a Service (IaaS) - Cloud Storage Services

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Quality Assurance

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

To handle expansive global commissions payment operations, Onyx’s legacy structure had three data centers in three different countries. However, Onyx soon grew out of this structure. Lacking a common backbone, the three data centers could not communicate effectively, creating different versions of the truth and slowing down IT processes. The Onyx infrastructure team decided to consolidate these data centers into two and create an AWS Cloud presence to streamline costs and take advantage of the cloud’s flexibility. They chose to move MicroStrategy to the cloud.

About Customer

Onyx CenterSource (Onyx) is a business-to-business BI solutions and payments expert, focused on improving payment processes for those in the hospitality space. They are headquartered in Dallas, Texas but have operations in 30+ countries to serve clients like hotels, travel agencies, and corporate travel departments. With 350+ employees, they processed 350 million transactions, resulting in $1+ billion in commissions paid out to 88,000+ agencies.

Solution

To determine whether this new cloud structure would work for them, Onyx tested proof of concept (POC) AWS Cloud environments. First, they built POC cloud environments and, within just a few months, they had set up an environment that was tailored to their needs. After diligently testing this environment with simple queries on every connected database, the Onyx infrastructure team confirmed that this network was ready to be tested by internal business users. To prepare for this next testing phase, they leveraged MicroStrategy engineers’ expertise to configure intuitive AWS Cloud Formation templates. These templates simplify cloud provisioning and management so that the BI team can better govern their cloud environments. For this internal testing, Onyx business users carried out their daily operations on this AWS Cloud environment for two weeks—and with great success. The business users reported a seamless experience without any disruptions in their daily operations and even reported faster processing times. With this indisputable thumbs up, the Onyx infrastructure team was able to quickly move their on-premise MicroStrategy database to AWS Cloud.

Impact #1	Onyx can leverage the flexibility, security, and capabilities of the Amazon Cloud architecture.
Impact #2	They can connect to even more data sources with a cloud platform that grows with Onyx’s changing storage needs.
Impact #3	Memory space is no longer an issue.

Impact #1

Onyx can leverage the flexibility, security, and capabilities of the Amazon Cloud architecture.

Impact #2

They can connect to even more data sources with a cloud platform that grows with Onyx’s changing storage needs.

Impact #3

Memory space is no longer an issue.

Benefit #1	Processed 350 million transactions.
Benefit #2	Resulted in $1+ billion in commissions paid out to 88,000+ agencies.
Benefit #3	Platform upgrades are 75% faster on AWS Cloud.

Benefit #1

Processed 350 million transactions.

Benefit #2

Resulted in $1+ billion in commissions paid out to 88,000+ agencies.

Benefit #3

Platform upgrades are 75% faster on AWS Cloud.

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Overview

Streamlining Hospitality Payment Processes for 88,000+ Agencies

Operational Impact

Quantitative Benefit