SweetProcess
Case Studies
Streamlining Employee Onboarding and Training: A Case Study on The Life Coach School
Overview
Streamlining Employee Onboarding and Training: A Case Study on The Life Coach SchoolSweetProcess |
Sensors - Camera / Video Systems | |
Education Transportation | |
Product Research & Development | |
Time Sensitive Networking Virtual Training | |
Training | |
Operational Impact
The implementation of SweetProcess brought about significant operational improvements for The Life Coach School. The company was able to streamline its training and onboarding processes, reducing the time cost associated with relying solely on video processes. The addition of written documentation and step-by-step checklists for simple procedures has been a major time saver. The introduction of a 'narrative' for every product they sell has helped detail the customer's journey and the steps the employee needs to take during the process, improving the overall customer experience. The structured delegation process for new hires has also improved their integration into the company, ensuring they are capable of creating and following processes. Overall, the implementation of SweetProcess has helped keep the company cohesive and ensured everyone can fall back on the documentation. | |
Quantitative Benefit
Significant reduction in time and productivity loss due to streamlined training and onboarding processes. | |
Efficient organization of process videos and written documentation, leading to easy access and retrieval. | |
Implementation of a structured 30-, 60-, and 90-day delegation process for new hires, improving their integration into the company. | |