Fortra
Case Studies
Streamlining Document Processes: A Case Study on EBP Supply Solutions
Overview
Streamlining Document Processes: A Case Study on EBP Supply SolutionsFortra |
Analytics & Modeling - Computer Vision Software Functional Applications - Enterprise Resource Planning Systems (ERP) | |
Buildings Transportation | |
Logistics & Transportation Sales & Marketing | |
Inventory Management Last Mile Delivery | |
System Integration | |
Operational Impact
The implementation of the Webdocs document management system has significantly improved EBP's document processes. The automation of report distribution has not only saved time and resources but also made the process faster and more efficient. The use of a laser printer in conjunction with Webdocs has resulted in more professional-looking documents, enhancing the company's image. The redesigned process for handling proofs of delivery has made the process more efficient and less time-consuming. The planned integration of their eCommerce site with Webdocs will provide customers with self-service access to their account documents, enhancing customer service. The system has also made it easier for users to find the documents they need, with document indexing and an easy-to-use search function. The company's Chief Information Officer, Jack Jurkowski, has praised the system, stating that 'Fortra tools are just so easy to work with.' | |
Quantitative Benefit
Eliminated the need for manual separation and distribution of reports, saving significant time and resources. | |
Reduced the volume of document printing, resulting in cost savings. | |
Automated the creation and delivery of invoices, tickets, and statements, improving efficiency. | |